Billing Operations Associate — Drive Energy Efficiency

Metergy Solutions; Exton (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Excellent health coverage

Company-paid LTD and Life Coverage

401K with match

Paid time off + holidays

Summer hours

Job summary

Metergy Solutions is seeking an Associate to join the Billing Operations team in Exton, PA. This customer-facing role will assist the Account Integration and Account Representative departments with initializing accounts for a portfolio of residential and commercial properties and servicing utility billing services.

The successful candidate will have strong organizational and communication skills, the ability to meet deadlines, and proficiency with Microsoft Word/Excel and industry-specific

Qualifications

• Bachelor's Degree from accredited four (4) year college preferred but will consider other relevant experience
• Excellent written and verbal communication and presentation skills
• Ability to identify and resolve problems in a timely manner
• Ability to meet deadlines is a must
• Ability to gather and analyse information skillfully and efficiently
• Strong attention to detail and excellent organisational and multitasking skills are essential
• Technological literacy including familiarity with Microsoft Word/Excel, and other industry-specific software and the ability to master new technologies as they come on-line
• Strong internet skills, including use of e-mail programmes, group messaging and use of online meeting platforms
• Strong mathematical acumen
• Ability to effectively adapt to changes in the work environment and/or scope of work
• Ability to work well with others is essential

Responsibilities

• Assist Account Representatives with processing account changes, including tenant move-ins and move-outs, for large volume of residential and commercial properties
• Assist Account Representative with processing overflow tenant submeter utility billings for the portfolio in a timely and efficient manner
• Contact customers when requested to obtain information
• Access customer’s accounting system daily to pull information necessary to process tenant submeter utility bills
• Assist Account Integration Team, Rates Department and Account Representative Team with other administrative tasks as needed

Skills

Bachelor's Degree

Communication Skills

Deadline-oriented

Analytical skills

Detail-oriented

Microsoft Word/Excel

Internet skills

Teamwork

Multitasking

Education

Bachelor's Degree from accredited four year college

Tools

Microsoft Word

Excel

Industry-specific software

Job description

Metergy Solutions is seeking an Associate to join the Billing Operations team in Exton, PA. This customer-facing role will assist the Account Integration and Account Representative departments with initializing accounts for a portfolio of residential and commercial properties and servicing utility billing services.

The successful candidate will have strong organizational and communication skills, the ability to meet deadlines, and proficiency with Microsoft Word/Excel and industry-specific