Billing & Office Operations Support

Al Warren Oil; Bensenville (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Multiple PPO coverage options

HSA with employer contributions

Life insurance and disability coverage

Paid vacation, holidays, and time off

Job summary

Al Warren Oil in Illinois seeks a detail-oriented Clerical & Administrative Support Specialist to join our Bensenville office. You will support the Fuel and Lubricant divisions with accurate billing, order processing, and customer account management in a structured office environment.

Ideal candidates are dependable, organized, with strong numeric skills and proficiency in Microsoft Office. The role offers a path to contribute to daily operations and company-wide success.

Qualifications

• Experience in clerical, administrative, billing, or office support roles.
• Strong numerical accuracy and attention to detail.
• Proficiency with Microsoft Office and basic accounting systems.
• Ability to prioritize and meet deadlines in a fast-paced environment.

Responsibilities

• Process and generate customer invoices with accuracy.
• Verify pricing, quantities, and documentation before billing.
• Enter fuel, lubricant, and DEF orders into internal systems.
• Maintain customer records and respond to inquiries.
• Support Accounts Receivable with invoice copies and follow-ups.

Skills

Clerical & Administrative

Billing

Customer service

Attention to detail

Microsoft Office

ERP/Accounting software

Education

High School Diploma

Tools

Excel

Outlook

Word

ERP software

Job description

Overview

Al Warren Oil Company has been a trusted provider of fuel, lubricants, and DEF solutions since 1948. As a family-owned company, we pride ourselves on reliability, integrity, and long-term partnerships with both our customers and our employees.

Overview

Al Warren Oil Company has been a trusted provider of fuel, lubricants, and DEF solutions since 1948. As a family-owned company, we pride ourselves on reliability, integrity, and long-term partnerships with both our customers and our employees.

We are currently seeking a detail-oriented and organized Clerical & Administrative Support Specialist to join our Bensenville office. This role plays a critical part in supporting our Fuel and Lubricant divisions through accurate billing, order processing, customer account support, and general office administration.

If you are highly organized, dependable, and thrive in a structured office environment where accuracy matters, we encourage you to apply.

Requirements

Key Responsibilities

Billing & Account Support

• Process and generate customer invoices for fuel, lubricant, and DEF deliveries with a high level of accuracy
• Verify pricing, gallons, product codes, and delivery documentation before billing
• Assist with resolving billing discrepancies by coordinating with sales, operations, and accounting
• Maintain organized billing records and supporting documentation
• Support Accounts Receivable with invoice copies, customer inquiries, and payment follow-ups as needed
• Enter supplier invoices and verify costs when required
  
  

Order Entry & Administrative Support

• Accurately enter fuel and lubricant orders into internal systems
• Maintain and update customer account information, tax exemptions, and pricing structures
• Answer and direct incoming phone calls professionally
• Assist walk-in drivers, customers, and staff at the service window
• File, scan, copy, and maintain organized digital and physical records
• Communicate internally with sales and operations teams regarding order details or corrections
• Provide general office support to ensure smooth daily operations
  
  

What We're Looking For

• Previous experience in clerical, administrative, billing, or office support roles
• Strong attention to detail and ability to work with numbers accurately
• Comfortable using Microsoft Office (Excel, Outlook, Word)
• Experience with accounting software or ERP systems is a plus
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Strong communication skills and a professional, customer-focused attitude
• Dependable, organized, and able to work independently while supporting a team
  
  

Benefits

Why Join Al Warren Oil?

We understand that strong office operations are just as critical as what happens in the field. Your accuracy and reliability directly impact customer satisfaction and company performance.

In addition to competitive compensation, we offer:

• 401(k) with company match from Day 1
• Blue Cross Blue Shield Health Insurance (medical, dental, vision)
• Multiple PPO coverage options
• HSA with employer contributions
• Life insurance and disability coverage options
• Paid vacation, holidays, and time off
  
  

At Al Warren Oil, your work matters. We value employees who take pride in getting the details right and supporting the team behind the scenes.