Billing Manager – RCM

Flexton Inc.; Oakland (CA); On-site; USD 140,000 - 150,000; Full time

Job summary

A leading healthcare staffing firm is seeking a Billing Manager to oversee dental billing operations in Oakland, CA. The ideal candidate will have over 10 years of experience in dental billing, including extensive leadership experience. Responsibilities include managing billing teams, establishing KPIs, and ensuring compliance. If you're a strong communicator with problem-solving skills, apply today for this exciting opportunity!

Qualifications

• Must be available to work in the Oakland, CA office full-time, Monday through Friday.
• Proven track record managing billing for a DSO or multi-location dental group.
• Exceptional team leadership and communication skills.

Responsibilities

• Lead all aspects of billing operations for multiple dental specialties.
• Provide support and guidance to billing staff.
• Manage and develop billing and communications center teams.

Skills

Dental billing expertise

Leadership

Problem-solving

Communication skills

KPI management

Education

10+ years of experience in dental billing

Experience in multi-specialty dental billing

Tools

Dentrix

Eaglesoft

Denticon

Job description

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Direct message the job poster from Flexton Inc.

Hi, this is Mounika with Flexton, I have an amazing opportunity with one of our best clients in the Bay Area! Please have a look at JD below and drop your resume to [e-mail] or [phone] if interested in applying!!

Location: Oakland, CA

Responsibilities

• Lead all aspects of billing operations, including eligibility, claim submission, and insurance follow-up for multiple dental specialties.
• Provide daily support and guidance to billing staff; act as the subject matter expert on payer rules and documentation protocols.
• Manage and develop the billing and Communications Center teams, emphasizing performance, mentorship, and accountability.
• Establish and monitor KPIs for claims, rejections, A/R aging, collections, and call center performance.
• Oversee inbound call operations, ensuring efficient patient scheduling and superior service through training and scripting.
• Ensure consistent, compliant billing practices aligned with Epic workflows and individual practice needs.
• Partner with IT and integration teams to onboard new practices and adapt billing processes in Epic.
• Collaborate cross-functionally with Credentialing, Payor Relations, Operations, and Clinical teams to support end-to-end RCM success.
• Lead operational improvements through data-driven decision-making and streamlined communication.
• Support onboarding and training for new hires and practices to ensure a smooth transition into billing systems and workflows.

Skills/Experience:

Qualifications:

• Must be available to work in the Oakland, CA office full-time, Monday through Friday.
• 10+ years of experience in dental billing, including 7+ years in a leadership/management role.
• Proven track record managing billing for a DSO (Dental Support Organization) or multi-location dental group.
• Experience in multi-specialty dental billing (e.g., General Dentistry, Ortho, Endo, OS, Perio).
• Strong working knowledge of multiple dental PMS systems, such as Dentrix, Eaglesoft, Denticon, and others.
• Exceptional team leadership and communication skills.
• Demonstrated experience in setting and managing to KPIs.
• Preferred experience leading call center or communications teams within a dental or healthcare environment.
• Strong problem-solving skills and the ability to handle complex billing escalations.
• High attention to detail and a commitment to process excellence and continuous improvement.

Thanks

Sr. Technical Recruiter

Cell | [phone]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology, Engineering, and Other

• Industries

  IT Services and IT Consulting, Information Services, and Technology, Information and Media

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