Billing Manager

Waukesha County Technical College; Village of Pewaukee (WI); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Tuition reimbursement

Job summary

Waukesha County Technical College is seeking a Billing Manager in the Financial Accounting Services Department. This full-time role focuses on student billing, financial aid disbursements, and cash management. Typical hours are 8:00am–4:30pm, Monday–Friday, with availability to start January 2027.

WCTC offers a comprehensive benefits package and opportunities for professional growth. The role requires leadership experience, strong analytical skills, and expertise in accounting and billing within

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 3–5 years of experience in billing, accounting, or finance, preferably in higher education.
• Supervisory experience with ability to lead a team.

Responsibilities

• Manage the student billing process, including student and third-party billings and payment plan setup.
• Monitor delinquent accounts, implement collection strategies, and coordinate with outside agencies.
• Oversee financial aid activities relating to receipt and disbursement of funds; handle refunds and compliance.
• Serve as primary escalation for complex billing questions.
• Direct and monitor electronic banking, credit card and online payment processing; supervise cash handling.
• Manage enterprise and fiduciary cash activities and proper accounting.
• Oversee unclaimed property and related functions.
• Prepare periodic sales tax returns with schedules and documentation.
• Manage 1098-T processing and regulatory compliance.
• Supervise billing staff including hiring, training, scheduling, and evaluations.
• Participate in special projects and maintain current professional knowledge.

Skills

Student information systems

Financial processes

Leadership

Interpersonal skills

Communication skills

Microsoft Excel

Microsoft Word

PowerPoint

Regulatory/compliance understanding

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

Excel

Word

PowerPoint

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of the job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated on this description.

• Manage the student billing process, including students and third parties billings as well as payment plan set up.
• Monitor delinquent accounts, implement collection strategies, and coordinate with outside collection agencies as needed.
• Oversee financial aid activities relating to college receipt and disbursement of funds; oversee student refunds and compliance.
• Serve as primary point of escalation for complex billing questions.
• Direct and monitor electronic banking activity for college including credit card and online payment processing. Supervise cash handling and business banking activities.
• Responsible for enterprise and fiduciary cash activities and proper accounting for college.
• Oversee unclaimed property and other related functions.
• Calculate, prepare, and submit periodic sales tax returns, including preparing required schedules and supporting documentation.
• Manage 1098-T processing and ensure regulatory compliance.
• Supervise billing staff, including hiring, training, scheduling, performance evaluation, and professional development.
• Participate in and contribute to assignments and special projects of a similar nature and level. Maintain current professional and technical knowledge in the field through professional education and activities.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong understanding of student information systems and financial processes.
• Effective leadership and interpersonal skills.
• Ability to work e?ectively with a variety of people and backgrounds.
• Excellent analytical, organizational, and problem solving skills.
• Exceptional communication and customer service abilities.
• Strong Microsoft Office skills (Excel, Word, PowerPoint).
• Ability to read, understand, and explain complicated procedures and regulations; to communicate e?ectively both orally and in writing; and to organize and schedule work priorities e?ectively.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

1. Bachelor's degree in Accounting, Finance, Business Administration, or related field.
2. Three (3)to five (5) years of experience in billing, accounting, or finance, preferably in higher education.
3. Supervisory experience, with demonstrated ability to lead a team.

The Billing Manager role is a full time, benefit eligible position in the Financial Accounting Services Department.

Monday through Friday, typical hours: 8:00a-4:30p

The position is available to start January 2027.

WCTC offers a wide range of outstanding benefits. Benefits include, but not limited to:

• Competitive compensation
• Comprehensive Benefits Package including health, dental, vision, life, long-term disability, supplemental life, flex spending accounts, and much more
• Generous time off and holiday schedule
• Eligibility in the Wisconsin Retirement System (ETF)
• Opportunities for professional growth and development (including tuition reimbursement, tuition waiver)
• Well-being activities to support personal and professional well-being
• Collaborative and supportive team environment

Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization through employment. Verification of employment eligibility will be required upon hire. WCTC does not provide employment-based visa sponsorship.