Billing Manager

Sedgwick Claims Management Services Ltd; Town of Texas (WI); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Sedgwick is seeking a Billing Manager to oversee invoicing quality and ensure compliance with client contracts. This role will coordinate with management, adjusters, and billing staff to streamline invoicing and maintain strong client relationships.

The position requires a Bachelor's degree and extensive billing experience, including supervisory responsibilities. You will lead the Central Billing Unit, enforce fee schedules, and ensure accurate, timely invoicing across multiple clients.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Eight years of related experience; four years of billing; one year supervisory experience.

Responsibilities

• Assist management, adjusters, and billing staff with invoicing inquiries.
• Maintain records of adjuster billing rates and billing agreements.
• Maintain records of fee schedules and billing agreements with clients.
• Control and generate invoices in line with fee schedules and agreements.
• Oversee workflow within the Central Billing Unit.
• Resolve invoicing issues with management, adjusters and support staff.

Skills

Communication

MS Office

Organization

Interpersonal skills

Teamwork

Prioritization

Education

Bachelor's degree

Tools

Billing software

Excel

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Billing Manager Future Location being Plano TX - Hybrid 2-3 days in office

PRIMARY PURPOSE:

To ensure the quality of invoices, to adhere to any contracts/agreements in place with clients and to maintain working relationships among current and future clients.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Assists management, adjusters, support staff and billing specialists with invoicing inquiries/requirements.
• Maintains record of adjuster billing rates for invoicing purposes, as well as in billing system.
• Maintains record of fee schedules/billing agreements that Sedgwick has in place with clients.
• Controls and generates invoicing to ensure that it adheres to fee schedules/billing agreements in place with clients as well as invoicing standards.
• Oversees workflow within Central Billing Unit.
• Resolves invoicing issues with management, adjusters, and support staff.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

SUPERVISORY DUTIES

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
• Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

• Education & Licensing Bachelor's degree from an accredited college or university preferred.
• Experience Eight (8) years of related experience or equivalent combination of education and experience required to include four (4) years of billing experience and one (1) year of supervisory experience.

Skills & Knowledge

• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Strong organizational skills
• Excellent interpersonal skills
• Ability to manage multiple projects and set priorities
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

• When applicable and appropriate, consideration will be given to reasonable accommodations.
• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
• Physical: Computer keyboarding, travel as required
• Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, and local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway!

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com