Financial Representative

Sedgwick; Dublin (OH); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Benefits package

401k matching

PTO and life insurance

Job summary

Sedgwick is seeking a Financial Representative in Dublin, OH to calculate employee benefit overpayments and obtain reimbursements from disability and worker's compensation cases. You will support payroll administration for claimants outside of company systems and coordinate recovery activity across cases.

The role emphasizes adherence to recovery procedures, quality control, and effective communication with employees, with a hybrid work arrangement near Sedgwick centers.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Three (3) years of financial experience or equivalent combination of education and experience required.
• Claims management experience preferred.

Responsibilities

• Ensures compliance with established recovery procedures and standards.
• Maintains quality control.
• Conducts periodic file reviews of team members' files.
• Provides payroll administration services for claimants receiving payments from outside of company systems.
• Coordinates recovery activity on assigned cases.
• Refers cases to collection agencies as applicable.
• Notifies employees verbally and in writing of claim overpayments.
• Responsible for manual calculations of employee benefit overpayments.

Skills

Communication skills

MS Office

Analytical skills

Organizational skills

Interpersonal skills

Negotiation skills

Judgment & discretion

Teamwork

Claims knowledge

Recovery knowledge

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Southfield, MI

Eden Prairie, MN

Orlando, FL - Ingenuity

Dubuque, IA

Memphis, TN

Dublin, OH - Glendon - 5500

Irving, TX - Royal - 2201

Indianapolis, IN - Purdue

Chicago, IL

R76480

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Financial Representative

Our teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:

Southfield, MI : 300 Galleria Officentre Southfield MI 48034

Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002

Eden Prairie, MN : 11000 Prairie Lakes Drive Eden Prairie, MN 55344

Chicago, IL : 175 W. Jackson Blvd. 12th Fl. Chicago IL 60604

Dublin, OH : 5500 Glendon Court Dublin OH 43016

Irving, TX : 2201 W. Royal Lane Suite 125 Irving, TX 75063

Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826

Indianapolis, IN : 8909 Purdue Road Suite 501 Indianapolis, IN 46268

PRIMARY PURPOSE

To calculate employee benefit overpayments; and to obtain reimbursements from overpaid disability and worker's compensation cases.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Ensures compliance with established recovery procedures and standards.
• Maintains quality control.
• Conducts periodic file reviews of team members' files.
• Provides payroll administration services for claimants receiving payments from outside of company systems.
• Coordinates recovery activity on assigned cases.
• Refers cases to collection agencies as applicable.
• Notifies employees verbally and in writing of claim overpayments.
• Responsible for manual calculations of employee benefit overpayments.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Licenses as required.

Experience

Three (3) years of financial experience or equivalent combination of education and experience required. Claims management experience preferred.

Skills & Knowledge

• Good knowledge of claims management
• Technical knowledge of recovery requirements
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Good judgment and discretion skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental

Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical

Computer keyboarding, travel as required

Auditory/Visual

Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $25.00 USD hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com