Billing Manager

present of AI; New York (NY); On-site; USD 50,000 - 85,000; Full time

Job summary

WithCoverage is seeking a hands-on Billing/Accounts Receivable professional to manage invoicing, payment application, collections, and account upkeep. The role involves coordinating with external billing partners and resolving escalated issues, with a focus on accuracy and timely cash flow.

A strong candidate has prior billing or AR experience, ideally in insurance brokerage, and is comfortable examining spreadsheets and accounting systems to resolve discrepancies.

Qualifications

• Prior billing or accounts receivable experience.
• Ideal background in insurance brokerage.
• Comfortable digging into spreadsheets and accounting systems to find and resolve discrepancies.
• Clear communication and an organized approach due to interaction with customers, carriers, and internal teams.

Responsibilities

• Hands-on billing work: invoicing, payment application, collections, and account upkeep.
• Coordinate with outside billing partners and fix escalated issues.
• Ensure accurate billing data and resolve discrepancies across systems.
• Collaborate with customers, carriers, and internal teams to ensure smooth billing operations.

Skills

Insurance billing background

Accounts receivable execution

Spreadsheet analysis

Service partner coordination

Process documentation and controls

Job description

The role is hands on billing work: invoicing, payment application, collections, and account upkeep, plus coordinating with outside billing partners and fixing escalated issues. A strong candidate has prior billing or accounts receivable experience, ideally in insurance brokerage, and is comfortable digging into spreadsheets and accounting systems to find and resolve discrepancies. Clear communication and an organized approach matter because the job spans customers, carriers, and internal teams.

How it fits the AI era

AI and automation handle routine invoice generation, payment matching, and flagging of overdue accounts, so the person in this role spends more time on exceptions, partner quality, and process design. The human parts are judgment on escalated customer issues, cross team coordination, and deciding which controls to strengthen as volume grows. The role sits close to the company's own billing platform, so comfort with automated workflows is part of the daily work.

How it builds AI experience

Working alongside a proprietary agency management system that gives AI agents visibility into billing and commissions means direct exposure to automated billing operations. Building experience means learning how billing data flows through such a platform, how to spot where automation fails, and how to document procedures that both people and service partners can follow. That grounding is useful for anyone moving toward finance operations in an AI enabled insurance setting.

Worth showing

• Insurance billing background
• Accounts receivable execution
• Spreadsheet discrepancy analysis
• Service partner coordination
• Process documentation and controls

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About WithCoverage

WithCoverage replaces traditional insurance brokers with a team of experts and an AI platform, per the company.