Billing Manager

AccruePartners; Charlotte (NC); Hybrid; USD 90,000 - 120,000; Full time

Job summary

AccruePartners in Charlotte, NC seeks a Billing Manager to lead a centralized billing function within a shared-services environment, ensuring accurate invoicing, strong controls, and dependable service delivery.

You will partner with Finance leaders, mentor a growing team, and drive automation and system improvements through acquisitions and technology investments.

Qualifications

• Progressive experience in Finance, Accounting, Billing, Accounts Receivable, Operations, Customer Service, or Shared Services.
• Proven experience independently leading process improvement initiatives, technology implementations, or operational transformation projects from start to finish.
• Strong leadership capabilities with the ability to develop people, delegate effectively, influence stakeholders, and operate as a strategic business partner.
• Experience navigating organizational change, solving complex operational challenges, and implementing sustainable improvements in a growing or multi-business environment.
• Strong analytical, communication, and problem-solving skills, with the confidence to engage senior Finance leaders and make recommendations independently.
• Familiarity with billing technologies, workflow automation, AI, reporting tools, or customer invoicing platforms is preferred; direct billing experience and prior people management are valuable but not required.

Responsibilities

• Lead billing operations across a complex shared-services environment, ensuring accurate invoicing, efficient processes, strong financial controls, and consistent service delivery.
• Own and improve the billing function by identifying opportunities for automation, AI integration, technology enhancements, and process standardization.
• Serve as a trusted business partner to divisional Controllers and Finance leadership, providing guidance, resolving complex issues, and recommending solutions that improve operational performance.
• Take ownership of strategic projects and system implementations from planning through execution, driving measurable improvements rather than simply supporting initiatives.
• Develop and empower a team of billing professionals through coaching, delegation, accountability, and opportunities to lead projects and make decisions independently.
• Lead the team through organizational changes, acquisitions, and evolving business priorities while maintaining strong operational performance and stakeholder relationships.

Skills

Leadership

Process improvement

Stakeholder management

Analytics

Communication

Project management

Strategic partnership

Tools

Billing software

Workflow automation

AI tools

Job description

BILLING MANAGER

THE TEAM YOU WILL BE JOINING

• A growing, privately held organization providing innovative industrial solutions and automation technologies across a diverse portfolio of businesses.

• A centralized Financial Shared Services team supporting multiple business units throughout North America in a fast-paced, collaborative environment.

• An established billing team with a mix of experienced and developing professionals, focused on delivering accurate, efficient operations and strong internal customer service.

• A people-first organization continuing to evolve through acquisitions, technology investments, automation, and process improvements.

WHAT THEY OFFER YOU

• The opportunity to take ownership of a critical business function and help shape its future through technology, automation, and process improvements.

• A highly visible leadership role partnering directly with Finance leaders and Controllers across multiple businesses.

• The ability to lead and develop an established team while creating opportunities for employees to take greater ownership and grow professionally.

• Long-term career growth opportunities across Order-to-Cash, Procure-to-Pay, and broader Finance operations within an expanding organization.

DETAILS

• Location: Charlotte, NC

• Employment Type: Direct Hire

• Work Arrangement: Hybrid - 3 days onsite per week

RESPONSIBILITIES

• Lead billing operations across a complex shared-services environment, ensuring accurate invoicing, efficient processes, strong financial controls, and consistent service delivery.

• Own and improve the billing function by identifying opportunities for automation, AI integration, technology enhancements, and process standardization.

• Serve as a trusted business partner to divisional Controllers and Finance leadership, providing guidance, resolving complex issues, and recommending solutions that improve operational performance.

• Take ownership of strategic projects and system implementations from planning through execution, driving measurable improvements rather than simply supporting initiatives.

• Develop and empower a team of billing professionals through coaching, delegation, accountability, and opportunities to lead projects and make decisions independently.

• Lead the team through organizational changes, acquisitions, and evolving business priorities while maintaining strong operational performance and stakeholder relationships.

THE BACKGROUND THAT FITS

• Progressive experience in Finance, Accounting, Billing, Accounts Receivable, Operations, Customer Service, or Shared Services, with demonstrated career growth and increasing responsibility.

• Proven experience independently leading process improvement initiatives, technology implementations, or operational transformation projects from start to finish.

• Strong leadership capabilities with the ability to develop people, delegate effectively, influence stakeholders, and operate as a strategic business partner.

• Experience navigating organizational change, solving complex operational challenges, and implementing sustainable improvements in a growing or multi-business environment.

• Strong analytical, communication, and problem-solving skills, with the confidence to engage senior Finance leaders and make recommendations independently.

• Familiarity with billing technologies, workflow automation, AI, reporting tools, or customer invoicing platforms is preferred; direct billing experience and prior people management are valuable but not required.