Billing Manager

Ensemble Health Partners; Columbus (OH); Remote; USD 63,000 - 120,000; Full time

Benefits offered by this job

Bonus incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners is seeking a Manager, Billing Services to support the Director, Revenue Cycle, overseeing a team of associates and supervisors, and to drive billing accuracy and efficiency across client engagements.

The role is remote, with travel to client sites or corporate offices as needed. Candidates typically have 3–5 years in Physician Revenue Cycle and experience with EMR and Clearinghouse systems, plus a proven ability to leverage AI for process improvements.

Qualifications

• Experience in EMR and Clearinghouse systems.
• Experience in Physician Revenue Cycle.
• Willingness to travel for client assessment or on-site support.
• Demonstrated advanced usage of AI to improve processes and manage teams.

Responsibilities

• Oversee daily workflow of the billing department and monitor progress.
• Provide guidance on billing processes and best practices to the team.
• Lead hiring, onboarding, training and performance management for billing staff.
• Develop and apply process improvements to enhance accuracy and productivity.

Skills

EMR and Clearinghouse systems

Physician Revenue Cycle

Travel readiness

AI in workflow management

Job description

Thank you for considering a career at Ensemble!Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!O.N.E Purpose:Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.The Opportunity:CAREER OPPORTUNITY OFFERING:* Bonus Incentives* Paid Certifications* Tuition Reimbursement* Comprehensive Benefits* Career Advancement* This position pays between $62,500.00 - $119,700.00/ based on experienceThe Manager, Billing Services, will support the Director, Revenue Cycle in the selection, direction and development of the billing department team members, and will report to the Director, Revenue Cycle. The Manager will be responsible for assisting team members with problematic bills and questions regarding billing processes and best practices. The Manager, Billing Services, will be responsible for direct oversight of a team of associates and supervisors with all decision-making regarding hiring, onboarding, training and performance management.Essential Job Functions:* Reports on Key Performance Indicators for the department and will be held to the standards identified as benchmarks and best practices for each client* Manage the daily workflow of the department, monitor progress to identify trending issues and develop training or processes to address these issues* Hold huddles to efficiently cover new or evolving training focuses to encourage and develop team members* Overseeing progress and monitoring of worked accounts for quality assurance and productivity measures* Assists in strategic planning and performs ongoing process improvement evaluation* Reviews, updates and implements policies and procedures to support the vision and goalsThis document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.Job Experience: 3 to 5 YearsRequired Knowledge, Skills and Abilities:* Experience in EMR and Clearinghouse systems* Experience in Physician Revenue Cycle* Ability to occasionally travel if needed for client assessment or at the elbow support* Demonstrated advanced usage of AI and the management of teams using AI to lean into process and technological improvements, to include the exploration, experimentation, and application of AI.* This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.Join an award-winning companyFive-time winner of “Best in KLAS” 2020-2022, 2024-2025Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-202422 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023Energage Top Workplaces USA 2022-2024Fortune Media Best Workplaces in Healthcare 2024Monster Top Workplace for Remote Work 2024Great Place to Work certified 2023-2024InnovationWork-Life FlexibilityLeadershipPurpose + ValuesBottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States.Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [e-mail] posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.Employment Disclaimers – Ensemble