Senior Manager, Order-to-Cash

Confidential Company; Houston (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid time off

Hybrid schedule in Houston

Job summary

Confidential Company seeks a Senior Manager, Order-to-Cash in Houston to lead billing, credit, cash application and collections. You will own the full customer-to-cash process and drive DSO improvements, working with the VP of Finance and operations teams.

You will build and mentor a team of supervisors and specialists, design process controls, and ensure accurate invoicing, timely collections and compliant month-end close and revenue recognition alignment.

Qualifications

• 8+ years in billing, AR or credit & collections with 4+ years leading a team.
• Experience in project-based or contract-driven business with varied billing.
• Hands-on experience with mid-market ERP for billing/receivables.
• Proven track record of reducing DSO and speeding invoicing.
• Bachelor's degree in accounting, finance or business (or equivalent).

Responsibilities

• Lead and develop billing, credit and collections teams and set standards.
• Own end-to-end customer-to-cash process and results.
• Be accountable for DSO, unapplied cash and bad debt.
• Design organization, balance workload, build processes and controls.
• Set credit and collections policy and approve within limits.
• Ensure month-end close and audit readiness; collaborate with Controller.
• Act as Finance contact for operations, sales and customers on terms.
• Drive continuous improvement of ERP and billing systems.

Skills

Billing & AR leadership

Credit & Collections

Team Leadership

DSO Reduction

Contract-based Billing

Education

Bachelor's degree in accounting/finance or business

Tools

Mid-market ERP

Collections software

Job description

Our client, a privately held, mid-sized industrial company, is hiring a Senior Manager, Order-to-Cash to lead billing, credit, cash application and collections. This is a newly created leadership role reporting to the head of Finance. The company's identity is shared with qualified candidates after an initial conversation.

About the company

Our client is an established, privately held industrial company serving commercial and industrial customers at multiple locations in the United States. Its revenue comes through a mix of contracts, recurring agreements and project work, so billing is varied and the receivable is a meaningful part of the balance sheet.

The Opportunity

You will own the full customer-to-cash process: contract review, invoicing, credit, cash application, disputes and collections, brought together under one leader for the first time. You will be the single person accountable for Days Sales Outstanding.

The job is equal parts operator and builder. You inherit experienced supervisors and specialists; what is missing is one owner who sets the standard, balances the workload, keeps accounting decisions with accounting, and gets invoices out faster and cash in sooner.

What you will do

• Lead and develop the billing, credit and collections organization, including frontline supervisors, and set the standards the team works to.
• Own the end-to-end customer-to-cash process and its results: invoice timeliness and accuracy, credit decisions, cash application, dispute resolution and collections.
• Be the single leader accountable for Days Sales Outstanding, unapplied cash and bad-debt performance, and report on them to Finance leadership.
• Design how the function is organized and staffed, balance workload across teams, and build the processes, controls and tools the function needs.
• Set credit and collections policy, including risk tiers, payment arrangements, escalation and legal referral, and exercise approval authority within defined limits.
• Keep the function aligned with accounting: deliver month-end and audit requirements on time, and partner with the Controller and the accounting team on where billing ends and revenue recognition begins.
• Act as the Finance point of contact for operations, sales and key customers on billing terms, disputes and payment arrangements.
• Lead continuous improvement of the function, including how the ERP and supporting systems are used for billing and receivables.

What you bring:

Required

• 8+ years in billing, accounts receivable or credit and collections, with 4+ years leading a team that includes supervisors.
• Experience in a project-based or contract-driven business with varied billing types and retainage.
• Hands-on experience running billing and receivables in a mid-market ERP.
• A track record of improving DSO, unapplied cash or invoice cycle time, with numbers to show for it.
• Bachelor's degree in accounting, finance or business, or equivalent experience.

Preferred

• Familiarity with lien and bond-claim remedies as a collections tool.
• Experience with collections and dispute-management software.
• Experience with multi-entity or intercompany invoicing.
• Exposure to process documentation during a finance reorganization or system change.

What we offer:

• A newly created leadership seat with a clear mandate and direct access to the Vice President of Finance.
• Competitive base salary and annual bonus, commensurate with experience.
• Medical, dental and vision coverage, 401(k) with company match, and paid time off.
• Hybrid schedule based in Houston, TX.

Our client is an equal opportunity employer.