Billing & Freight Process Excellence Analyst

Ruan Transportation Management Systems; Des Moines (IA); On-site; USD 65,000 - 85,000; Full time

Job summary

Ruan Transportation Management Systems in Des Moines, IA seeks a Business Process Analyst to enhance Billing and Freight Audit efficiency and consistency. You will analyze processes, document procedures, and support automation projects while ensuring compliance with customer contracts and requirements.

Responsibilities include driving standardization, collaborating with multiple teams to implement improvements, and monitoring performance metrics to enable data-driven decisions.

Qualifications

• Experience analyzing and improving business processes.
• Ability to document procedures, controls and governance standards.
• Experience collaborating with cross-functional teams to implement solutions.

Responsibilities

• Analyze, document, and improve Billing and Freight Audit processes for standardization and efficiency.
• Identify and implement process improvements to enhance productivity and quality; support automation initiatives.
• Provide operational support for Billing and Freight Audit functions including testing and issue resolution.
• Develop and maintain billing and freight audit controls by reviewing contracts and pricing agreements.
• Monitor process performance and lead change management to promote standardized practices.

Skills

Process analysis

Documentation

Cross-functional collaboration

Automation support

Tools

Billing systems

Freight audit tools

Job description

Ruan Transportation Management Systems in Des Moines, IA seeks a Business Process Analyst to enhance Billing and Freight Audit efficiency and consistency. You will analyze processes, document procedures, and support automation projects while ensuring compliance with customer contracts and requirements.

Responsibilities include driving standardization, collaborating with multiple teams to implement improvements, and monitoring performance metrics to enable data-driven decisions.