Billing & Denials Specialist — Impactful In‑Person Role

Next STEPS Worldwide; McKinney (TX); On-site; USD 28,000 - 33,000; Full time

Job summary

Next STEPS Worldwide—an outpatient clinic delivering holistic psychological, therapy, and nutrition services—seeks a Billing Specialist/Denials Specialist in McKinney, TX. This in-person, full-time role focuses on accurate claims processing, denial management, and account resolution to support the organization’s mission-driven care.

The ideal candidate brings 3+ years in medical billing, CPT/ICD-10 knowledge, and strong problem-solving with solid Excel/Word skills.

Qualifications

• High school diploma or equivalent (required).
• Minimum 3 years of experience in medical billing and denial management.
• Strong working knowledge of CPT, ICD-10, and insurance billing procedures.
• Experience with electronic claim submission and payer portals.
• Proficiency in Microsoft Word and Excel.
• Excellent problem-solving, communication, and time management skills.
• Ability to work both independently and collaboratively in a fast-paced environment.

Responsibilities

• Review and manage denied or rejected insurance claims to ensure timely resolution and reimbursement.
• Identify patterns and root causes of denials and coordinate with internal teams to correct and prevent future errors.
• Submit corrected claims and appeal letters with appropriate documentation.
• Post and reconcile payments, adjustments, and write-offs in the EMR and billing system.
• Maintain an understanding of payer-specific billing requirements, coding updates, and submission timelines.
• Collaborate with intake, clinical, and billing teams to ensure claims accuracy and completeness.
• Generate and maintain reports on denial trends and recovery outcomes.
• Support overall revenue cycle initiatives as assigned.

Skills

Medical billing

Denials management

Attention to detail

Communication

Time management

Team collaboration

Analytical thinking

Education

High school diploma

Tools

Microsoft Word

Excel

EMR system

Job description

Next STEPS Worldwide—an outpatient clinic delivering holistic psychological, therapy, and nutrition services—seeks a Billing Specialist/Denials Specialist in McKinney, TX. This in-person, full-time role focuses on accurate claims processing, denial management, and account resolution to support the organization’s mission-driven care.

The ideal candidate brings 3+ years in medical billing, CPT/ICD-10 knowledge, and strong problem-solving with solid Excel/Word skills.