Billing & Data Integrity Specialist – Hybrid (6-Month)

Helping Hands Home Care; United States; Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave

Company pension scheme

Ongoing learning and development

Supportive team environment

Career progression opportunities

Job summary

Helping Hands Home Care is seeking a proactive Data Entry Clerk for a 6-month fixed-term, full-time role in Alcester. You will manage customer accounts, validate billing data, and ensure accurate entry and processing while investigating discrepancies.

Hybrid working with a supportive finance team, you will contribute to process improvements and uphold our compassionate, customer-focused culture.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent attention to detail in data handling.
• Good communication and customer service skills.

Responsibilities

• Managing customer accounts, including setup and closure.
• Reviewing billing information and ensuring correct charges.
• Investigating discrepancies and identifying root causes.
• Handling large data volumes with high accuracy.
• Responding to customer billing queries with professionalism.
• Collaborating with internal teams to resolve issues.
• Proposing process improvements to reduce errors.
• Supporting vulnerable customers with empathy.

Skills

Analytical thinking

Problem solving

Attention to detail

Communication skills

Job description

Helping Hands Home Care is seeking a proactive Data Entry Clerk for a 6-month fixed-term, full-time role in Alcester. You will manage customer accounts, validate billing data, and ensure accurate entry and processing while investigating discrepancies.

Hybrid working with a supportive finance team, you will contribute to process improvements and uphold our compassionate, customer-focused culture.