Billing & Data Integrity Specialist

Sharecare; United States; Remote; USD 42,000 - 52,000; Full time

Job summary

Sharecare is seeking a Billing Specialist to manage customer accounts, verify data, process invoices, and maintain clean accounts receivable records. You will prevent duplicate account creation, ensure data integrity, and collaborate with Sales, Customer Service, and Finance to resolve billing issues.

Ideal candidates have 2+ years in billing/AR, strong data entry and communication skills, and familiarity with billing software/ERP systems. Strong organizational abilities are essential.

Qualifications

• 2+ years in billing, AR, or financial transactions in a corporate setting.
• High school diploma; associate degree preferred.
• Experience with billing software/ERP (Dynamics preferred).
• Strong data entry and data validation skills with high attention to detail.
• Ability to analyze account data, identify discrepancies, and resolve billing issues efficiently.
• Excellent verbal and written communication skills for effective collaboration with internal teams and external customers.
• Strong organizational abilities to manage multiple accounts and billing tasks simultaneously.
• Familiarity with financial regulations and internal controls related to billing and accounts receivable.

Responsibilities

• Review and approve new customer accounts, ensuring all required documentation is complete and accurate before activation.
• Update and maintain customer account information, including adjustments to ensure ongoing accuracy.
• Generate, review, and process invoices with itemized charges, discounts, taxes, and payment terms.
• Scrutinize billing data for completeness and resolve discrepancies to minimize disputes.
• Collaborate with sales, customer service, and finance to resolve billing issues and clarify account details.
• Respond to customer inquiries related to billing and account status, resolving disputes to preserve relationships.
• Maintain organized accounts receivable files to support audits and reporting.
• Ensure adherence to policies, controls, and regulatory requirements related to billing.
• Participate in billing process improvement projects, system upgrades, or policy updates.

Skills

Attention to detail

Meet deadlines

Adaptability

Collaboration

Customer service

Issue prevention

MS Outlook

MS Word

MS Excel

Education

High school diploma / GED

Associate degree (business-related)

Tools

Billing software

ERP systems

Dynamics

Job description

Sharecare is seeking a Billing Specialist to manage customer accounts, verify data, process invoices, and maintain clean accounts receivable records. You will prevent duplicate account creation, ensure data integrity, and collaborate with Sales, Customer Service, and Finance to resolve billing issues.

Ideal candidates have 2+ years in billing/AR, strong data entry and communication skills, and familiarity with billing software/ERP systems. Strong organizational abilities are essential.