Billing Customer Service Representative- Onsite 77092

Paycom - ATS; Houston (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Dental and Vision with Guardian

Short-Term and Long-Term Disability

Basic Life and EAP

401(k) Contribution

Free Parking

Paid Time Off

Job summary

Sagis Diagnostics, a physician-led pathology group in Houston, TX, seeks a Full-Time Billing Customer Service Representative to support patient and payer communications in a busy medical office. Onsite schedule is Monday to Friday, 8 am–5 pm, in the Houston facility.

The role emphasizes accurate data entry, strong phone skills, and timely billing processing across multiple clinical systems. Candidates with 1–3 years in medical billing and high-school education are preferred.

Qualifications

• High-school or equivalent degree required; associate degree preferred.
• 1-3 years in a patient-facing medical facility or practice required.
• 1-3 years in Medical Billing experience preferred; pathology lab billing a plus.

Responsibilities

• Provide effective customer service to patients, clients, insurance companies and medical facilities.
• Excellent telephone communication and data entry while speaking with patients.
• Maintain record accuracy, follow up, and revise billing in the system as needed.
• Process patient payments and work in multiple clinical systems simultaneously.
• Use Microsoft Office (Word, Excel, Outlook) as needed.

Skills

Phone skills

Data entry

Communication skills

Time management

Bilingual Spanish

Education

High School diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Medical billing software

Billing systems

Job description

Job Details: Level: Experienced, Job Location: Houston, TX 77092, Position Type: Individual Contributor, Education Level: High School, Salary Range: $20.00 - $22.00 Hourly, Travel Percentage: None, Job Shift: Full Time, Job Category: Customer Service, Sagis Diagnostics is a physician-led subspecialty pathology group supported by a CAP-accredited histology lab located in the heart of Houston, Texas. Our lab is driven by a team of board-certified pathologists who are passionate about delivering cutting-edge diagnostic services. We provide the highest-quality pathology services to physicians, physician groups, ambulatory surgery centers, and hospitals across the region.

Sagis Diagnostics in seeking a Full-Time Billing Customer Service Representative

Schedule: Onsite in Houston, TX 77092. Monday through Friday, 8 am to 5 pm

Principal Job Duties:

• Responsible for providing effective customer service to patients, clients, insurance companies and other medical facilities.
• Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.
• Strong communication, both written and verbal; great active listening skills
• Exceptional interpersonal and rapport building skills
• Strong time management and organization skills
• Ensures record accuracy, follows up, and makes necessary revisions in billing system as needed
• Computer literacy imperative including ability to process patient payments and work in multiple clinical systems at one time
• Processes changes in system to support accurate and efficient billing process and financial close
• Able to use Microsoft Office - Word, Excel, and Outlook

Qualifications: Required Job Qualifications, Knowledge and Skills:

• High-school or equivalent degree Required- Associates degree or equivalent preferred
• Minimum 1-3 years' experience in a patient-facing medical facility or practice- Required
• 1-3 years' of experience in Medical Billing experience- Preferred
• Pathology Laboratory Billing experience a PLUS
• Must have excellent Phone skills, including familiarity with complex or multi-line phone systems
• Must have effective organizational and communication skills
• Must have effective time management skills
• Bilingual in Spanish a plus

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

While performing the duties of this job, the employee regularly works in an office setting.

Physical Demands

While performing the duties of this job, the employee is regularly required to type, file or lift office supplies up to 20 pounds. The employee is frequently required to stand, talk, see and hear.

Success Indicators:

• Team-oriented approach with the ability to take initiative, prioritize and manage multiple tasks simultaneously to meet expectations and deadlines across multiple projects
• Flexibility and adaptability and level of comfort with ambiguity and fluid priorities
• Professional client service manner and demonstrated ability to take initiative
• Ability to work both independently and collaboratively
• Flexibility and diplomacy in professional relationships

Why Join Sagis?

At Sagis, we value our employees and are committed to providing a supportive work environment with opportunities for growth and development. We offer:

Comprehensive Benefits:

• Dental and Vision with Guardian
• Company-paid Short-Term and Long-Term Disability, Basic Life, and EAP
• Voluntary Accident, Critical Illness, and Life Insurance options

Work-Life Balance

• Flexible Scheduling and Fair Wages
• Paid Time Off, Floating Holidays, and Scheduled Holidays.
• Paid Parental Leave

Professional Growth

• Tuition Assistance and Job Training/Career development
• Comfortable work environment with supportive leadership and company events

Additional Perks:

• 401(k) Contribution
• Free Parking
• Wellness initiatives and a collaborative team culture

Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.