Billing - Customer service

The Intersect Group; Tempe (AZ); On-site; USD 41,000 - 58,000; Full time

Job summary

The Intersect Group is seeking a Revenue Cycle Representative for a 100% on-site role in Tempe, AZ. This contract-to-hire position is in a high-volume healthcare contact center, focusing on insurance, claims, and account resolution.

You will verify eligibility, resolve denied claims, review EOBs and billing errors, and handle 50–60 calls daily. The ideal candidate has contact center experience, billing or revenue cycle knowledge, and strong attention to detail.

Qualifications

• Prior billing, collections, revenue cycle, or banking experience valued.
• Strong problem-solving and accuracy are required.
• Attendance is critical in a high-volume healthcare contact center.

Responsibilities

• Verify insurance eligibility and resolve denied claims.
• Review EOBs, billing errors, and account discrepancies.
• Handle 50–60 calls daily in a high-volume center.
• Maintain accuracy in patient billing and accounts.
• Provide timely responses to inquiries and updates to accounts.
• Collaborate with billing and coding teams as needed.

Skills

Call center experience

Insurance eligibility verification

Denied claim resolution

EOB review

Billing/revenue cycle knowledge

Attention to detail

Job description

## Billing - Customer service**Tempe,AZ85281**Posted: 09/28/2026Employment Type:Contract to HireCategory: F&A - Accounting - Shared ServicesJob Number: 251175Work Location: On-Site## Job Description**Role:** Revenue Cycle Representative **Hours:** Full time **Pay:**$20 - $25 (conversion up to $28/hour) **Start:** Anticipated start 10/26 (or sooner) **Location:** Tempe, 85281 **Setting**: 100% in office **Onboarding Requirements:*** Must have proof of vaccines &/or be willing to complete additional steps to complete* Flu vaccine, MMR, Varicella – typical vaccines needed to attend public schools* Drug screening required - includes THC **Revenue Cycle Representative** Seeking a detail-oriented professional for a high-volume healthcare contact center focused on insurance, claims, and account resolution.* Verify insurance eligibility and resolve denied claims* Review EOBs, billing errors, and account discrepancies* Handle approximately 50–60 calls daily* Contact center experience strongly preferred* Billing, collections, revenue cycle, or banking experience valued* Strong attendance, problem-solving, and accuracy required