Billing & Customer Care Specialist — Insurance Support

Chubb; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

Chubb is seeking Customer Service Professionals to deliver top-tier service to clients and agency partners in Phoenix, AZ. You’ll assist with billing inquiries, payments, and portal navigation while receiving ongoing training on Chubb products.

Ideal candidates have customer service experience and strong communication skills. Join us for the chance to grow in a diverse and inclusive environment that values professional development.

Qualifications

• 1-2 years of customer service experience in a high-volume environment.
• Strong decision-making velocity in a fast-paced setting.
• Effective verbal and written communication skills.

Responsibilities

• Answer billing questions and assist with portal navigation.
• Provide excellent customer service via calls, chats, and emails.
• Maintain productivity and quality standards in a fast-paced environment.

Skills

Customer service experience

Strong decision-making skills

Effective communication skills

Proficient in Microsoft Office

Multi-tasking abilities

Education

High school diploma or equivalent

Job description

Chubb is seeking Customer Service Professionals to deliver top-tier service to clients and agency partners in Phoenix, AZ. You’ll assist with billing inquiries, payments, and portal navigation while receiving ongoing training on Chubb products.

Ideal candidates have customer service experience and strong communication skills. Join us for the chance to grow in a diverse and inclusive environment that values professional development.