Billing Credit Specialist

Smart Care Equipment Solutions; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Smart Care Equipment Solutions seeks a Billing Credit Specialist to manage past-due accounts, address pricing issues, and support invoice reviews. The role emphasizes professional communication with customers and AP contacts to resolve disputes and collect AR.

The position operates Monday–Friday, 8:00 AM–5:00 PM in Houston, TX, with a focus on accuracy and timely processing within a growing service organization.

Qualifications

• High School diploma or equivalent.
• 2 years of experience in credit, finance, accounting, and/or related field.
• No immigration sponsorship available.

Responsibilities

• Conduct collections of corporate and non-corporate accounts via phone, reports, and portals.
• Respond to inquiries from accounts and internal/external customers.
• Communicate professionally to maintain relationships while collecting on past-due AR.
• Research and resolve disputes and invoice issues promptly.
• Provide accurate information to customers, sales, and credit.

Skills

Credit/collections

Customer service

Phone communication

Microsoft Excel

Microsoft Access

Organization

Independent work

Problem solving

Education

High School diploma or equivalent

Bachelor’s degree in finance, accounting, business or related field

Tools

Microsoft Excel

Microsoft Access

Job description

RWC, a subsidiary of Smart Care Equipment Solutions, is seeking a Billing Credit Specialist to provide service and support to corporate and non-corporate account customers regarding past-due invoice collection, pricing issues, order review, customer inquiries, and other credit-related disputes.**What’s in it For You:*** The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy, and healthy environments* The ability to make an impact and shape your career with a company that is passionate about growth* The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best**What You Will Do:*** Conduct collections of corporate and non-corporate accounts via outbound phone calls, aging reports, invoice packets, order review, intranet websites, various customer A/P portals, and email correspondence with AP contacts* Respond to incoming calls and mail from aligned accounts and extensive interaction with both internal and external customers* Utilize strong written and verbal communication skills to effectively communicate professionally to maintain the business relationship while collecting on past due AR* Research and resolve disputes and invoice issues promptly* Provide accurate information as needed by customers, sales, and credit**Position Details**:* The working hours for this position are **Monday through Friday, 8:00 to 5:00 PM**.**Minimum Qualifications:*** High School diploma or equivalent* 2 years of experience working in credit, finance, accounting, customer service, and/or related technical or customer service field* No immigration sponsorship available**Preferred Qualifications:*** Bachelor’s degree in finance, accounting, business, or a related field* Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained* Credit/collections experience and/or customer service experience related to large corporate customers* Experience in Microsoft Office (Word, Outlook, and Access)* Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines* Effective oral and written communication skills* Must have demonstrated initiative and ability to work independently* Self-motivated and both detail and process oriented* Proven analytical and problem-solving skills* Strong critical thinking and decision-making skills**About Smart Care**Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].