Accounts Receivable Specialist

Smart Care Equipment Solutions; Grand Rapids (MI); On-site; USD 50,000 - 65,000; Full time

Job summary

Smart Care Equipment Solutions is seeking an AR Specialist to manage customer accounts, post payments, and resolve billing issues. The role requires strong analytical and communication skills and experience with accounting systems.

The position emphasizes timely collections, monthly closings, and producing AR aging reports, with collaboration across Sales, Customer Service, and Accounting teams. A detail-oriented candidate with knowledge of ERP software will thrive in our national service

Qualifications

• High school diploma or equivalent; Associate or Bachelor’s in Accounting/Finance preferred.
• 2+ years of accounts receivable, billing, collections, or accounting experience preferred.
• Proficiency with Microsoft Excel and accounting/ERP systems.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.

Responsibilities

• Manage daily accounts receivable activities including invoicing, payment posting, and reconciliation.
• Monitor customer accounts and follow up on outstanding invoices and overdue balances.
• Research and resolve billing discrepancies, payment issues, and disputes.
• Process and accurately apply customer payments to appropriate accounts.
• Prepare and distribute customer statements, invoices, and collection notices.
• Perform regular account reconciliations and maintain AR records.
• Communicate professionally with customers regarding balances and inquiries.
• Assist with month-end and year-end closing activities.
• Prepare AR aging reports and other financial reports as required.
• Collaborate with Sales, Customer Service, and Accounting to resolve issues.
• Maintain compliance with company policies and procedures.
• Identify opportunities to improve billing and collection processes.

Skills

Accounts receivable

Billing

Excel

Analytical abilities

Communication skills

Attention to detail

Prioritize deadlines

Education

Associate or Bachelor's in Accounting/Finance

High school diploma

Tools

SAP

Oracle

NetSuite

QuickBooks

Microsoft Dynamics

ERP systems

Job description

Job Summary

We are seeking a detail-oriented and organized Accounts Receivable (AR) Specialist to manage customer accounts, process payments, resolve billing issues, and ensure timely collection of outstanding balances. The ideal candidate has strong analytical and communication skills, excellent attention to detail, and experience with accounting systems.

Key Responsibilities

• Manage daily accounts receivable activities, including invoicing, payment posting, and account reconciliation.
• Monitor customer accounts and follow up on outstanding invoices and overdue balances.
• Research and resolve billing discrepancies, payment issues, and account disputes.
• Process and accurately apply customer payments to appropriate accounts.
• Prepare and distribute customer statements, invoices, and collection notices.
• Perform regular account reconciliations and maintain accurate AR records.
• Communicate professionally with customers regarding balances, payments, and billing inquiries.
• Assist with month-end and year-end closing activities.
• Prepare AR aging reports and other financial reports as required.
• Collaborate with Sales, Customer Service, and Accounting teams to resolve account issues.
• Maintain compliance with company policies and accounting procedures.
• Identify opportunities to improve billing and collection processes.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree in Accounting, Finance, or a related field preferred.
• 2+ years of accounts receivable, billing, collections, or accounting experience preferred.
• Strong understanding of basic accounting principles.
• Proficiency with Microsoft Excel and accounting/ERP systems.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to prioritize tasks and meet deadlines.
• Strong problem-solving and analytical abilities.
• Ability to handle confidential financial information professionally.

Preferred Skills

• Experience with ERP or accounting software such as SAP, Oracle, NetSuite, QuickBooks, or Microsoft Dynamics.
• Experience with high-volume invoicing and payment processing.
• Knowledge of credit and collection procedures.
• Experience working with AR aging reports and account reconciliations.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at [e-mail]. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment - giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers - from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.