Billing Coordinator

Dale WorkForce Solutions; San Francisco (CA); On-site; USD 80,000 - 95,000; Full time

Job summary

Dale WorkForce Solutions is seeking a Billing Coordinator to join the Firm's Billing, Collections and E-Billing team. The role focuses on ensuring accurate, timely, and compliant billing for services rendered to clients.

The Billing Coordinator will work closely with Partners and attorneys to compile, manage, and execute attorney billing, resolve billing discrepancies, and support month-end processes in a fast-paced environment.

Qualifications

• Solid understanding of legal billing practices and timekeeping.
• Experience with billing software and efficient pre-bill reviews.
• Strong attention to detail and accuracy in billing entries.

Responsibilities

• Process and deliver a high volume of attorney client bills with accuracy.
• Review and edit pre-bills in response to requests.
• Apply credits and handle write-offs per policy.
• Submit invoices electronically and resolve issues promptly.
• Verify supporting billing documentation for accuracy.
• Collaborate with Partners, attorneys, and support teams on billing matters.
• Assist in month-end billing cycles and reporting.

Skills

Legal billing

Timekeeping

Excel

Analytical thinking

Communication

Attention to detail

Independent & team player

Discretion

Education

High School diploma or GED

Bachelor's degree (preferred)

Tools

3E billing system

Job description

Location: onsite 3x per week in either San Francisco or Palo Alto

Job Type: Full-time/permanent

The Billing team is responsible for overseeing the Firm's global billing function, ensuring compliance and consistency of billing practices, policies and procedures and supporting the partnership in achieving timely billing of inventory.

The Firm is seeking a highly organized and detail-oriented Billing Coordinator to join the Firm's Billing, Collections and E-Billing team. This role is critical to maintaining the firm's financial integrity and ensuring accurate, timely, and compliant billing for services rendered to clients.

The Billing Coordinator will work closely with Partners to compile, manage and execute attorney billing and resolve billing-related issues. We are looking for a candidate who can thrive in a fast-paced, collaborative environment and contribute significantly to the Firm's goals and growth.

Responsibilities

• Process and deliver a high volume of attorney client bills with accuracy and efficiency
• Review and edit pre-bills in response to attorney and support team requests
• Apply retainer and on-account credits under attorney direction and in line with Firm policy
• Handle write-offs in accordance with established Firm guidelines
• Execute complex billing tasks, including multi-discount and split-party billing, and produce electronic bills in a timely manner.
• Submit invoices electronically and assist in resolving issues that might arise, ensuring a smooth client billing process
• Verify supporting billing documentation for accuracy, as required
• Investigate and resolve billing discrepancies and client inquiries with speed and professionalism
• Generate billing schedules and perform billing analysis as needed
• Serve as a key billing liaison between attorneys, secretaries, and clients
• Prepare and distribute monthly Partner reports and provide report comments for the Finance Committee and Partner-facing communications
• Participate in Partner and management meetings to review unbilled matter comments, matter on-accounts and e-billing issues
• Work closely with the Collections team to resolve accounts receivable issues and minimize credit balances
• Provide backup support to colleagues
• Maintain accurate, audit-ready records and support internal and external compliance efforts
• Help implement and refine billing systems and procedures to enhance efficiency and contribute to strategic special projects
• Support Finance during month-end and year-end billing cycles
• Perform other duties as assigned

Skills & Experience

Required Skills

• Solid understanding of legal billing practices and experience with timekeeping and billing software
• Strong analytical, organizational, and problem-solving skills
• Excellent communicator with the ability to interact professionally with attorneys and support staff
• Proficient in Microsoft Office, particularly Excel
• High integrity, discretion, and a detail-oriented approach with a commitment to accuracy
• Capable of working independently and collaboratively in a team environment
• Skilled in using an accounting calculator
• Adept at prioritizing, planning, and managing multiple tasks to meet deadlines in a fast-paced environment
• Flexible and adaptable, with the ability to handle changing priorities and workload demands
• Willingness to work additional hours when necessary

Required Experience

• 1+ years of billing experience in a large law firm required
• Knowledge of 3E billing system or comparable billing program

Education

Required

• High School diploma or GED equivalent

Preferred

• Bachelor's degree from four-year college or university or equivalent combination of education and experience

Salary Information

CA Only: The estimated base salary range for this position is $80,000 to $95,000 at the time of posting.

The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible.

The Firm will not sponsor applicants for work visas for this position.