Billing Coordinator

New England Trauma Services LLC; Mansfield (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off and holidays

Retirement savings plan

Professional development opportunities

Stable, growing company with a team

Job summary

New England Trauma Services LLC is seeking a detail-oriented Billing Coordinator to join our remediation team in office. You will manage invoicing, verify billing accuracy, and serve as the primary contact for client billing inquiries.

The role requires strong administrative and customer service skills, with preferred experience in insurance claims and familiarity with remediation workflows. In-office position offering comprehensive benefits and a collaborative team environment.

Qualifications

• High school diploma or equivalent; associate degree in business, accounting, or related field preferred.
• Minimum of 2 years of billing, accounts receivable, administrative, or customer service experience.
• Experience working with insurance claims, carriers, restoration/remediation or within the insurance industry is strongly preferred.
• Proficiency in Microsoft Office, including Excel, Outlook, and Word.
• Experience with accounting, invoicing, or CRM software preferred.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Professional and courteous customer service skills.

Responsibilities

• Prepare accurate and timely invoices for remediation services.
• Review job documentation, work orders, and supporting records to ensure billing accuracy.
• Submit and distribute invoices to clients, insurance carriers, and other responsible parties.
• Communicate with insurance adjusters, carriers, and third-party administrators regarding claims and billing documentation.
• Maintain organized billing records and electronic files.
• Work closely with operations and project management teams to gather necessary billing information.
• Identify and resolve billing discrepancies in a timely manner.

Skills

Attention to detail

Customer service

Communication

Organizational skills

Multi-tasking

Education

High school diploma or equivalent

Associate degree in business or related field

Tools

Microsoft Office

Xactimate

Job description

Position Summary

We are seeking a detail-oriented and organized Billing Coordinator to join our remediation team. This in-office position is responsible for managing the billing process, creating and distributing invoices, and serving as a primary point of contact for clients with billing and invoicing inquiries. The ideal candidate will possess strong administrative and customer service skills, excellent attention to detail, and the ability to work effectively in a fast-paced environment. Experience working with insurance companies or within the insurance industry is highly preferred.

Key Responsibilities

• Prepare accurate and timely invoices for remediation services.
• Review job documentation, work orders, and supporting records to ensure billing accuracy.
• Submit and distribute invoices to clients, insurance carriers, and other responsible parties.
• Communicate with insurance adjusters, carriers, and third-party administrators regarding claims and billing documentation.
• Maintain organized billing records and electronic files.
• Work closely with operations and project management teams to gather necessary billing information.
• Identify and resolve billing discrepancies in a timely manner.

Qualifications

• High school diploma or equivalent required; associate degree in business, accounting, or related field preferred.
• Minimum of 2 years of billing, accounts receivable, administrative, or customer service experience.
• Experience working with insurance claims, insurance carriers, restoration companies, remediation companies, or within the insurance industry is strongly preferred.
• Proficiency in Microsoft Office, including Excel, Outlook, and Word.
• Experience with accounting, invoicing, or CRM software preferred.Qualifications
  • High school diploma or equivalent required; associate degree in business, accounting, or related field preferred.
  • Minimum of 2 years of billing, accounts receivable, administrative, or customer service experience.
  • Experience working with insurance claims, insurance carriers, restoration companies, remediation companies, or within the insurance industry is strongly preferred.
  • Proficiency in Microsoft Office, including Excel, Outlook, and Word.
  • Experience with accounting, invoicing, or CRM software preferred.
  • Strong attention to detail and accuracy.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities and meet deadlines.
  • Professional and courteous customer service skills.

  Desired Skills

  • Knowledge of insurance billing processes and claim documentation.
  • Proficiency in Xactimate.
  • Ability to interpret contracts, estimates, and service documentation.
  • Strong organizational and problem-solving abilities.
  • Comfortable communicating with clients, insurance representatives, and internal team members.
  • Ability to maintain confidentiality and handle sensitive information professionally.

  Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Retirement savings plan
  • Professional development opportunities
  • Stable, growing company with a supportive team environment