Billing & Contract Specialist – Problem Solver & Impact

Samsara; United States; Remote; USD 75,000 - 110,000; Full time

Job summary

Samsara is seeking a billing specialist to own complex billing and contract cases for Mid-Market and Commercial accounts. You will reconstruct billing errors across systems, determine the correct fix, and see it through to resolution.

You thrive on solving problems and building strong relationships across teams, and you will be the front door for billing, concession, and cancellation requests, delivering monthly readouts on root causes and improvements.

Qualifications

• Experience handling mid-market and commercial billing and contracts.
• Ability to reconstruct billing errors across systems and drive fixes.
• Strong communication and relationship-building across teams.

Responsibilities

• Be the front door for billing, concession, and cancellation requests.
• Fix repeat causes by tagging root causes and delivering monthly readouts.

Skills

Billing systems

Relationship building

Problem solving

Cross-functional collaboration

Job description

Samsara is seeking a billing specialist to own complex billing and contract cases for Mid-Market and Commercial accounts. You will reconstruct billing errors across systems, determine the correct fix, and see it through to resolution.

You thrive on solving problems and building strong relationships across teams, and you will be the front door for billing, concession, and cancellation requests, delivering monthly readouts on root causes and improvements.