Accounts Receivable Supervisor

Pinnacle Consulting & Recruitment; Pittsburgh (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Job summary

Pinnacle Consulting & Recruitment is seeking an experienced Accounts Receivable & Billing Supervisor to oversee daily invoicing and receivables. You will ensure invoices are accurate, payments applied, and aging is monitored, while coordinating with accounting, operations, and project teams.

The role emphasizes process improvements, month-end close support, and strong customer relations. Ideal candidates have 1–2+ years in AR/billing and proficiency with ERP systems and Excel.

Qualifications

• 1–2+ years in accounts receivable, billing, accounting support, or a related function
• Associate degree preferred but not required
• Experience with an ERP or accounting system; experience with project/job-cost functionality is a plus
• Construction, project-based, engineering, or service-industry experience is preferred but not required
• Strong Excel skills (pivot tables, lookups) and data analysis
• Strong attention to detail with the ability to maintain accurate financial records
• Excellent analytical and problem-solving abilities
• Strong organizational skills and the ability to manage multiple priorities and deadlines
• Effective written and verbal communication skills
• Ability to communicate financial and billing information clearly to both financial and non-financial employees
• Independent work style with collaborative cross-departmental interaction
• Professionalism, discretion, and integrity with confidential information

Responsibilities

• Prepare and distribute customer invoices based on contracts, milestones, completed work, or billing schedules
• Maintain accurate customer billing and accounts receivable records in the accounting system
• Process and apply customer payments (ACH, checks, wires, credit cards)
• Monitor accounts receivable aging and follow up on outstanding balances
• Communicate with customers regarding invoices, payments, and discrepancies
• Partner with project managers, operations, and other internal teams to resolve billing issues
• Reconcile customer accounts and investigate discrepancies between invoices, payments, and balances
• Support recurring and month-end billing processes
• Prepare and distribute customer account statements
• Assist with collection activities while maintaining strong customer relationships
• Maintain organized documentation related to invoices, payments, and communications
• Assist with project-related documentation (lien waivers, etc.) as needed
• Provide accounting team support on billing and AR matters
• Identify opportunities to improve billing, payment application, and collection processes
• Provide guidance to accounting or job-cost personnel as needed

Skills

Attention to detail

Analytical thinking

Organizational skills

Communication

Education

Associate degree in Accounting, Business, Finance, or related field

Tools

Microsoft Excel

ERP system

Job description

We are seeking an experienced Accounts Receivable & Billing Supervisor to oversee day-to-day customer billing and receivables activities. This position will be responsible for ensuring invoices are processed accurately and on time, payments are properly applied, outstanding balances are monitored, and billing-related issues are resolved efficiently.

The ideal candidate is highly organized, detail-oriented, and comfortable working cross-functionally with accounting, operations, project teams, and customers. This role offers an opportunity to take ownership of the billing and collections process while supporting the broader accounting function.

Key Responsibilities

• Prepare and distribute customer invoices based on contracts, project milestones, completed work, or established billing schedules
• Maintain accurate customer billing and accounts receivable records within the organization's accounting system
• Process and apply customer payments, including ACH, checks, wires, and credit card transactions
• Monitor accounts receivable aging and proactively follow up on outstanding balances
• Communicate directly with customers regarding invoices, payment status, account discrepancies, and past-due balances
• Partner with project managers, operations, and other internal teams to research and resolve billing issues
• Reconcile customer accounts and investigate discrepancies between invoices, payments, and account balances
• Support recurring and month-end billing processes
• Prepare and distribute customer account statements
• Assist with collection activities while maintaining strong customer relationships
• Maintain organized documentation related to invoices, payments, account activity, and customer communications
• Assist with project-related documentation, including lien waivers and other billing requirements, as needed
• Provide support to the accounting team and other departments on billing and accounts receivable matters
• Identify opportunities to improve billing, payment application, and collection processes
• Provide guidance and support to accounting or job-cost personnel as needed

Qualifications & Skills

• 1–2+ years of experience in accounts receivable, billing, accounting support, or a related function
• Associate degree in Accounting, Business, Finance, or a related field preferred, but not required
• Experience working with an ERP or accounting system; experience with systems that include project or job-cost functionality is a plus
• Construction, project-based, engineering, or service-industry experience is preferred but not required
• Strong Microsoft Office skills, particularly Excel, including pivot tables, lookups, and basic data analysis
• Strong attention to detail with the ability to maintain accurate financial records
• Excellent analytical and problem-solving abilities
• Strong organizational skills and the ability to manage multiple priorities and deadlines
• Effective written and verbal communication skills
• Ability to communicate financial and billing information clearly to both financial and non-financial employees
• Comfortable working independently while also collaborating with multiple departments
• High level of professionalism, discretion, and integrity when handling financial and confidential information

Supervisory Responsibilities

• May provide day-to-day direction and support to accounting or job-cost staff
• Assist with onboarding, training, coaching, and development of assigned team members
• Help ensure team members follow established accounting, billing, and documentation procedures