Billing & Collections Manager (BOM)

Trilogy Health Services; South Bend (IN); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Get Paid Weekly + Quarterly Increases

HSA with company match

401(k) with company match

PTO + Paid Parental Leave

Inclusive Care

Job summary

Trilogy Health Services is seeking a Business Office Manager in South Bend, Indiana to oversee billing, collections, and financial operations for the health campus. You will handle payments, determine Medicaid eligibility, and work with Medicare/insurance on claims and reimbursements.

Responsibilities include posting payments, managing census-related AR, and contributing to campus leadership such as meal manager and manager on duty rotations.

Qualifications

• Hands-on billing and collections for all campus payer types.
• Assist families through Medicaid determination and eligibility processes.
• Manage monthly billing processes for all payer classes in a timely and accurate manner.
• Post cash payments to resident accounts promptly and correctly.
• Maintain systems affecting census, accounts receivable and resident financial information.
• Participate in campus leadership duties such as meal manager and manager on duty rotations.

Responsibilities

• Hands-on billing and collections for all campus payer types.
• Assists families through the Medicaid determination and eligibility process.
• Manages monthly billing processes for all payer classes in an accurate and timely manner.
• Posts cash payments received; timely & appropriately to the correct resident account.
• Establishes and maintains systems that impact census records, accounts receivable and resident personal/financial information.
• Participates in campus leadership responsibilities such as meal manager and manager on duty rotations.

Skills

Billing and collections

Medicare/Medicaid coordination

Accounts receivable management

Leadership responsibilities

Education

High school diploma or GED/HSE

Job description

JOIN TEAM TRILOGY

At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

POSITION OVERVIEW

A Business Office Manager is responsible for overseeing the billing, collections, and financial operations of the health campus. The role includes receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid, and insurance companies on eligibility, claims, and reimbursements.

Key Responsibilities

• "Hands-on" billing and collections for all of the campus payer types.
• Assists families through the Medicaid determination and eligibility process.
• Manages monthly billing processes for all payer classes in an accurate and timely manner.
• Posts cash payments received; timely & appropriately to the correct resident account.
• Establishes and maintains systems that impact census records, accounts receivable and resident personal/financial information.
• Participates in campus leadership responsibilities such as meal manager and manager on duty rotations.

Qualifications

• High school diploma or GED/HSE preferred
• 1-3 years of relevant experience preferred

LOCATION

South Bend, Indiana, USA 52565

BENEFITS

• Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
• Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
• Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
• PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
• Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
• Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.

EEO Statement

As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.