Billing & Collections Accounting Specialist I

Redmond, City of (OR); Redmond (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

The City of Redmond is seeking a Billing and Collection Clerk to provide customer service for utility billing, process payments, and maintain account information in the automated financial system. Responsibilities include greeting customers, entering data, setting up new accounts, processing cash receipts, balancing drawers, and preparing routine reports.

This role requires an associate degree or higher and at least two years of related experience.

Qualifications

• High School diploma or GED equivalent plus an Associate’s degree in business administration or accounting; minimum two years verifiable work experience involving accounting or bookkeeping and more responsible service to the public.
• Minimum of twelve months verifiable work experience in a similar customer service position that worked with the general public.
• Position primarily works out of City office.

Responsibilities

• Greet customers/visitors in person or over the phone.
• Input data into an automated financial system.
• Set up new customers and enter work orders for setup, maintenance, and termination of customer accounts.
• Process and balance cash receipts and reporting; calculate customer payments.
• Determine outstanding balances and payoff figures; operate a cash drawer and balance funds daily.
• Prepare and enter customer account information, orders, routine spreadsheets, and documents; identify errors.
• Maintain routine accounting functions and general office duties (filing, sorting, reports).
• Respond to department and customer information requests and provide back-up as needed.

Skills

Customer service

Office procedures

PC literacy

Basic accounting

Education

Associate degree in business or accounting

Job description

The City of Redmond is seeking a Billing and Collection Clerk to provide customer service for utility billing, process payments, and maintain account information in the automated financial system. Responsibilities include greeting customers, entering data, setting up new accounts, processing cash receipts, balancing drawers, and preparing routine reports.

This role requires an associate degree or higher and at least two years of related experience.