Billing & Client Operations Specialist

Landing Point; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

Landing Point in New York is seeking a Billing Specialist to join the client operations team. The role handles the client administrative process from engagement through billing, collections, and reporting, with emphasis on accuracy and client service.

The ideal candidate has an undergraduate degree, 2+ years in related fields, and strong Excel skills. Familiarity with Elite or Aderant and flat-fee billing is a plus.

Qualifications

• Undergraduate degree required; exposure to finance or accounting preferred.
• 2+ years in a related field, preferably service industry client operations.
• Strong technical skills in Microsoft Excel.
• Knowledge of Elite and/or Aderant a plus.
• Understanding of flat fee billing and electronic billing a plus.

Responsibilities

• Prepare and review monthly draft bills, address billing discrepancies, and obtain billing authorization from partners.
• Interface with client accounts payable departments and maintain professionalism in client service.
• Respond to queries regarding time entry and billing, and proactively contact timekeepers.
• Participate in the collections process and resolve delinquent accounts according to firm policy.
• Conduct client reviews and verify client/matter arrangement in management and reporting systems.
• Administer client engagement letter process and ensure adherence to firm standards.
• Provide timely information on billing and collections.
• Maintain records in accordance with applicable laws and firm policy.

Skills

Billing processes

Client service

Time management

Education

Undergraduate degree

Tools

Microsoft Excel

Elite

Aderant

Job description

Landing Point in New York is seeking a Billing Specialist to join the client operations team. The role handles the client administrative process from engagement through billing, collections, and reporting, with emphasis on accuracy and client service.

The ideal candidate has an undergraduate degree, 2+ years in related fields, and strong Excel skills. Familiarity with Elite or Aderant and flat-fee billing is a plus.