BILLING ASSOCIATE

Callen-Lorde; New York (NY); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Low-cost medical plan

Dental insurance

Vision insurance

Tuition assistance

403B retirement plan

Paid time off

Job summary

Callen-Lorde Community Health Center in Manhattan is seeking a Billing Associate to join the patient accounts team. You will lead billing activities, verify insurance, process claims, and ensure accurate reimbursements while delivering courteous service to patients.

The role requires strong billing knowledge, 1+ year of medical billing experience, and familiarity with ICD-10/CPT4 coding. We offer a comprehensive benefits package with low-cost medical coverage and retirement plans.

Qualifications

• Bachelor’s degree preferred, high school diploma required.
• 1+ year of medical billing experience.
• Strong Internet, PC, and spreadsheet skills.
• Knowledge of ICD-10 and CPT4 coding plus privacy regulations.
• Knowledge of third-party medical insurance eligibility.

Responsibilities

• Act as the lead billing contact with medical staff to ensure timely patient account generation and reimbursement.
• Maintain accurate patient flow through our financial systems for medical, behavioral health, and dental services.
• Provide exceptional customer service to patients with billing and insurance questions.
• Handle all aspects of the billing cycle: insurance verification, authorization, claims processing, rebilling, corrections, payments, and reconciliation.
• Stay up-to-date on billing regulations and procedures.

Skills

Billing

Insurance verification

CPT4 coding

ICD-10 coding

Customer service

Data entry

Education

High School diploma

Bachelor's degree

Tools

Microsoft Excel

Job description

BILLING ASSOCIATE# BILLING ASSOCIATECallen-Lorde Community Health Center - Manhattan - New York, NY 10011## OverviewSalary Range$24.50 - $24.50 HourlyPosition TypeFull TimeJob ShiftDayEducation LevelHigh SchoolTravel PercentageNegligibleCategoryHealth Care## DescriptionCallen-Lorde is seeking a highly motivated Billing Associate to join our growing patient accounts team. In this critical role, you will play a vital role in ensuring efficient and accurate billing for our patients, contributing directly to our mission of providing exceptional healthcare.**As a Billing Associate, your responsibilities will include:*** Act as the lead billing contact, collaborating with medical staff to ensure timely patient account generation and reimbursement.* Maintain accurate and efficient patient flow through our medical, behavioral health, and dental financial systems.* Provide exceptional customer service to patients, answering billing and insurance questions with courtesy.* Handle all aspects of the billing cycle, including: + Insurance verification and authorization + Treatment plan setup and monitoring + Claims entry, processing, re-billing, and corrections + Payment entry and reconciliation + Overall account maintenance and troubleshooting* Stay up-to-date on billing regulations and procedures.**Benefits**Callen-Lorde is a great place to work we’re passionate, mission-driven people who care about health justice for LGBTQ communities. In addition to being part of a fantastic team, all full-time employees are offered a comprehensive benefits package including an exceptional **low** cost medical plan option for you, your domestic partner and/or your family, tuition assistance, dental insurance, vision insurance, no cost life insurance, short and long-term disability insurance, Flexible Spending Account, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan. Learn more about our employee benefits https://callen-lorde.org/benefits/## Qualifications* Bachelor’s degree preferred, high school diploma required* 1+ year of medical billing experience required* Strong Internet, PC, and spreadsheet skills* Knowledge of ICD-10 and CPT4 coding as well as Federal & NY State privacy and billing regulations/laws.* Knowledge in 3rd party medical insurance eligibility and coverage**Desired Characteristics, Skills*** Demonstrated leadership and administrative/organizational skills.* Ability to work with diverse populations.* Excellent interpersonal, written, and oral communication skills.* Commitment to the mission of Callen-Lorde Community Health Center.* Commitment to Callen-Lorde Diversity, Equity, and Inclusion initiatives.* Bilingual (Spanish/English) highly preferred.