Billing Assistant

Covenant Family Solutions; Cedar Rapids (IA); On-site; USD 34,000 - 39,000; Full time

Job summary

Covenant Family Solutions is seeking a Billing/Revenue Management Assistant to support daily claims processing and client collections. Under supervision, you will verify insurance coverage, prepare claims, and communicate with insurers to resolve denials.

You will maintain detailed documentation, ensure productivity goals are met, and uphold professional standards in an office setting. Prior billing experience and proficiency with EHR systems are preferred.

Qualifications

• 2 years of billing or business experience required.
• Minimum of 1 year working in office setting providing customer service.
• Facility billing experience preferred.
• Minimum of an Associate Degree preferred.
• Experience with Ritten EHR system preferred.

Responsibilities

• Assist with the daily preparation, review, and submission of insurance claims.
• Assist with client collections and follow-up activities.
• Obtain prior authorizations and provide required medical necessity documentation and information to insurance companies.
• Research and follow up with insurance payers regarding claim rejections and denials.
• Provide accurate and appropriate documentation required for claims processing.
• Submit claim status inquiries through insurance payer portals.
• Communicate with insurance companies by phone as needed regarding claims, benefits, and coverage.
• Prepare and submit corrected claims as needed.
• Verify client insurance coverage, eligibility, and benefit information.
• Maintain accurate records and document detailed, professional notes in patient files as needed.
• Meet daily productivity and performance goals as outlined by Billing Department Manager/Supervisor.
• Maintain a professional appearance and conduct in an office environment.
• Follow all company policies and procedures and address concerns through the appropriate chain of command.
• Other duties as assigned by Management

Skills

Customer Service

Verbal and written communication

Phone Communication

Managing Performance

Proactive nature

Interpersonal skills

Attention to detail

Problem Solving/Analysis

MS Office (Excel)

Education

Associate Degree preferred

Tools

Ritten EHR system

MS Office Suite

Job description

Position Summary

Assisting in the administration and processing of the organization's revenue management cycle. Work is performed under the general supervision of the billing supervisor.

Position Summary

Assisting in the administration and processing of the organization's revenue management cycle. Work is performed under the general supervision of the billing supervisor.

Responsibilities

• Assist with the daily preparation, review, and submission of insurance claims.
• Assist with client collections and follow-up activities.
• Obtain prior authorizations and provide required medical necessity documentation and information to insurance companies.
• Research and follow up with insurance payers regarding claim rejections and denials.
• Provide accurate and appropriate documentation required for claims processing.
• Submit claim status inquiries through insurance payer portals.
• Communicate with insurance companies by phone as needed regarding claims, benefits, and coverage.
• Prepare and submit corrected claims as needed.
• Verify client insurance coverage, eligibility, and benefit information.
• Maintain accurate records and document detailed, professional notes in patient files as needed.
• Meet daily productivity and performance goals as outlined by Billing Department Manager/Supervisor.
• Maintain a professional appearance and conduct in an office environment.
• Follow all company policies and procedures and address concerns through the appropriate chain of command.
• Other duties as assigned by Management

Competencies/Qualifications (Knowledge, Skills, And Abilities)

• Customer Service
• Excellent verbal and written communication skills
• Phone Communication
• Managing Performance
• Proactive nature
• Software Proficiency
• Excellent interpersonal skills
• Meticulous attention to detail
• Problem Solving/Analysis
• MS Office Advanced; specifically, MS Excel

Education, Experience And Qualifications

• 2 years of billing or business experience required.
• Minimum of 1 year working in office setting providing customer service.
• Facility billing experience preferred.
• Minimum of an Associate Degree preferred.
• Experience with Ritten EHR system preferred.

Other Condition

• Authorized to work in the US
• We are an equal opportunity employer

Covenant Family Solutions conducts background and references checks on all persons being offered employment.

Salary: $25 - $28 per hour