Billing Assistant

Covenant Family Solutions LLC; Cedar Rapids (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Covenant Family Solutions LLC is seeking an organized Billing Support Specialist to assist in the administration and processing of the revenue management cycle. You will work under the supervision of the billing supervisor to prepare and submit insurance claims and support collections.

The role requires accurate documentation, strong communication with insurers, and adherence to office policies. This full-time position is based in the US, with an emphasis on detail and reliability in a

Qualifications

• 2 years of billing or business experience required.
• Minimum of 1 year working in office setting providing customer service.
• Facility billing experience preferred.
• Minimum of an Associate Degree preferred.
• Experience with Ritten EHR system preferred.

Responsibilities

• Assist with daily preparation, review, and submission of insurance claims.
• Assist with client collections and follow-up activities.
• Obtain prior authorizations and provide required medical necessity documentation to insurance companies.
• Research and follow up with payers regarding claim rejections and denials.
• Provide accurate documentation required for claims processing.
• Submit claim status inquiries through payer portals.
• Communicate with insurance companies by phone regarding claims, benefits, and coverage.
• Prepare and submit corrected claims as needed.
• Verify client insurance coverage, eligibility, and benefit information.
• Maintain accurate records and professional notes in patient files.
• Meet daily productivity and performance goals as outlined by Billing Department Manager.
• Maintain professional appearance and conduct in office environment.
• Follow all company policies and procedures and address concerns through the appropriate chain of command.
• Other duties as assigned by Management

Skills

Customer Service

Communication

Phone Communication

Meticulous attention to detail

Problem Solving

MS Office

Interpersonal skills

Managing Performance

Proactive nature

Software Proficiency

Education

Associate Degree

Tools

Ritten EHR system

Job description

POSITION SUMMARY:

Assisting in the administration and processing of the organization's revenue management cycle. Work is performed under the general supervision of the billing supervisor.

RESPONSIBILITIES:

• Assist with the daily preparation, review, and submission of insurance claims.
• Assist with client collections and follow-up activities.
• Obtain prior authorizations and provide required medical necessity documentation and information to insurance companies.
• Research and follow up with insurance payers regarding claim rejections and denials.
• Provide accurate and appropriate documentation required for claims processing.
• Submit claim status inquiries through insurance payer portals.
• Communicate with insurance companies by phone as needed regarding claims, benefits, and coverage.
• Prepare and submit corrected claims as needed.
• Verify client insurance coverage, eligibility, and benefit information.
• Maintain accurate records and document detailed, professional notes in patient files as needed.
• Meet daily productivity and performance goals as outlined by Billing Department Manager/Supervisor.
• Maintain a professional appearance and conduct in an office environment.
• Follow all company policies and procedures and address concerns through the appropriate chain of command.
• Other duties as assigned by Management

Competencies/Qualifications (Knowledge, Skills, and Abilities):

• Customer Service
• Excellent verbal and written communication skills
• Phone Communication
• Managing Performance
• Proactive nature
• Software Proficiency
• Excellent interpersonal skills
• Meticulous attention to detail
• Problem Solving/Analysis
• MS Office Advanced; specifically, MS Excel

Education, Experience and Qualifications:

• 2 years of billing or business experience required.
• Minimum of 1 year working in office setting providing customer service.
• Facility billing experience preferred.
• Minimum of an Associate Degree preferred.
• Experience with Ritten EHR system preferred.

Other Condition:

• Authorized to work in the US
• We are an equal opportunity employer

Covenant Family Solutions conducts background and refernces checks on all persons being offered employment.