Billing Assistant

Holding Hands OpCo LLC; Burbank (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Sick/mental wellness time off

Paid holidays

Medical, dental, vision insurance

Referral bonus

Performance reviews

Flexible culture

Team-building events

Job summary

Holding Hands OpCo LLC is seeking a Billing Assistant for our Burbank, CA offices. The role supports the Billing and Admissions function, ensuring accurate and timely patient claims processing within the EMR system.

You will review coding, collect and verify billing data, and communicate with payors and patients. This position emphasizes accuracy, deadlines, and collaboration with clinical staff to improve revenue cycle processes.

Qualifications

• 3–5 years of relevant billing experience or equivalent training.
• Experience with commercial and Medicaid billing.
• Proficiency in medical terminology.
• Ability to multitask and prioritise.
• Strong communication and interpersonal skills.
• Detail-oriented with high accuracy.

Responsibilities

• Adhere to all company policies and procedures.
• Meet all deadlines and goals as assigned.
• Ensure timely and accurate collection, preparation, and verification of billing information submitted in the EMR billing system.
• Review billing collection and denial reports and recommend changes for corrected claims.
• Serve as a liaison to payors and patients for questions and data requests.
• Review charge entries for complete CPT code, ICD-10 code, and other required billing information daily.
• Identify denial trends and train practice staff to avoid denials in the future.

Skills

Billing experience

Medical terminology

EMR system

Attention to detail

Multitasking

Communication skills

Microsoft Office

Tools

EMR software

Job description

Billing Assistant

Department: Administrative - Other

Employment Type: Full Time

Location: Burbank, CA

Compensation: $22.00 - $26.00 / hour

Description

The Billing Assistant is responsible for ensuring accurate and timely billing of patient claims. This position works within the Billing and Admissions department and understands the downstream affect on company revenue and profitability.

Key Responsibilities

• Adhere to all company policies and procedures.
• Meet all deadlines and goals as assigned.
• Adhere to strict legal and ethical billing procedures.
• Ensure timely and accurate collection, preparation, and verification of billing information submitted in the EMR billing system.
• Review billing collection and denial reports and recommend changes for corrected claims.
• Serve as a liaison to payors and patients for questions, data requests, and other inquiries.
• Review charge entries for complete CPT code, ICD-10 code, and other required billing information daily.
• Compare coding to notes/documentation and communicate with providers to clarify errors, correct coding and prepare appeals and reconsideration requests. Appeal complex denials through review of payer policies, coding, contracts, and medical records. Utilize subject matter experts as needed.
• Analyze/audit notes and ensure the appropriate codes are charged in order to maintain billing compliance and prevent denials.
• Identify denial trends and train practice staff to avoid denials in the future, emphasizing accurate charge capture, appropriate authorization review, etc.

Skills, Knowledge & Expertise

• College level courses with a minimum of 3-5 years of relevant work experience or equivalent combination or training and relevant work experience, required.
• Proven experience in commercial and Medicaid billing or coding, in a healthcare setting.
• Working knowledge of medical terminology, required.
• Ability to multitask and prioritize.
• Must have communication, interpersonal, and computer skills.
• Ability to develop and maintain effective working relationships with staff and patients.
• Detail-oriented with high level of accuracy for reviewing charge batch submissions, analyzing and correcting coding denials, preparing, and presenting analyses.
• Remain up to date with industry requirements.
• Efficient in Microsoft office, required.

Required Travel: 100% office based position

Job Benefits

• 401(k) with a company match
• Sick/mental wellness time off & Paid Time Off
• Paid Trainings & continued education allowance
• Medical, dental, and vision insurance
• Paid HolidaysUnlimited Referral Bonus
• Annual Performance Reviews with an opportunity for pay increases
• Flexible and supportive company culture
• Team-building social events throughout the year