Billing Assistant

Holding Hands Inc.; Burbank (CA); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k) with company match

Sick/mental wellness time off & Paid T

Paid Trainings & continued education

Medical, dental, and vision insurance

Paid Holidays

Unlimited Referral Bonus

Annual Performance Reviews

Team-building events

Job summary

Holding Hands Inc. in Burbank, CA is seeking a Billing Assistant. This full-time, on-site role supports accurate and timely billing of patient claims within the Billing and Admissions department.

The position requires medical terminology knowledge, CPT/ICD coding proficiency, and strong communication to coordinate with payors and providers, ensuring productive revenue flow.

Qualifications

• Experience in commercial/Medicaid billing in healthcare required.
• Strong medical terminology knowledge and attention to detail.
• Ability to multitask and meet deadlines while maintaining accuracy.

Responsibilities

• Ensure accurate and timely billing of patient claims in EMR system.
• Review charge entries for CPT/ICD-10 codes and necessary information.
• Correspond with payors and patients for data requests and inquiries.
• Identify and address denials; assist in appeals and corrections as needed.
• Train staff to avoid denials and improve charge capture accuracy.

Skills

Billing accuracy

Medical terminology

CPT/ICD coding

Communication

Interpersonal skills

Multitasking

Denials analysis

Office software

Education

College-level coursework or equivalent

Tools

EMR system

Microsoft Office

Job description

Billing Assistant

Department: Administrative - Other

Employment Type: Full Time

Location: Burbank, CA

Compensation: $22.00 - $26.00 / hour

Description

The Billing Assistant is responsible for ensuring accurate and timely billing of patient claims. This position works within the Billing and Admissions department and understands the downstream affect on company revenue and profitability.

Key Responsibilities

• Adhere to all company policies and procedures.
• Meet all deadlines and goals as assigned.
• Adhere to strict legal and ethical billing procedures.
• Ensure timely and accurate collection, preparation, and verification of billing information submitted in the EMR billing system.
• Review billing collection and denial reports and recommend changes for corrected claims.
• Serve as a liaison to payors and patients for questions, data requests, and other inquiries.
• Review charge entries for complete CPT code, ICD-10 code, and other required billing information daily.
• Compare coding to notes/documentation and communicate with providers to clarify errors, correct coding and prepare appeals and reconsideration requests. Appeal complex denials through review of payer policies, coding, contracts, and medical records. Utilize subject matter experts as needed.
• Analyze/audit notes and ensure the appropriate codes are charged in order to maintain billing compliance and prevent denials.
• Identify denial trends and train practice staff to avoid denials in the future, emphasizing accurate charge capture, appropriate authorization review, etc.

Skills, Knowledge & Expertise

• College level courses with a minimum of 3-5 years of relevant work experience or equivalent combination or training and relevant work experience, required.
• Proven experience in commercial and Medicaid billing or coding, in a healthcare setting.
• Working knowledge of medical terminology, required.
• Ability to multitask and prioritize.
• Must have communication, interpersonal, and computer skills.
• Ability to develop and maintain effective working relationships with staff and patients.
• Detail-oriented with high level of accuracy for reviewing charge batch submissions, analyzing and correcting coding denials, preparing, and presenting analyses.
• Remain up to date with industry requirements.
• Efficient in Microsoft office, required.

Required Travel: 100% office based position

Job Benefits

• 401(k) with a company match
• Sick/mental wellness time off & Paid Time Off
• Paid Trainings & continued education allowance
• Medical, dental, and vision insurance
• Paid Holidays
• Unlimited Referral Bonus
• Annual Performance Reviews with an opportunity for pay increases
• Flexible and supportive company culture
• Team-building social events throughout the year