Billing and Office Management

Plaintalentconnection; Ephrata (Lancaster County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay based on experience

Opportunities for growth within the company

Job summary

Glenwood Foods LLC is seeking a highly organized Billing and Office Management Specialist in Ephrata, United States. This role involves managing billing processes, overseeing inventory tracking, and providing excellent customer service through phone orders.

The ideal candidate should have experience in billing or office management and strong communication skills. Opportunities for growth within the company are available.

Qualifications

• Prior experience in billing, office management, or administrative roles preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Attention to detail and accuracy in data entry and recordkeeping.

Responsibilities

• Prepare, process, and maintain accurate customer invoices.
• Monitor and maintain inventory levels to ensure product availability.
• Oversee daily office operations to ensure efficiency and organization.
• Answer and manage incoming phone calls in a professional manner.

Skills

Organizational skills

Communication

Customer service

Proficiency in Microsoft Office

Tools

Accounting software

Inventory management systems

Job description

Position Summary

Glenwood Foods LLC is seeking a highly organized and detail-oriented Billing and Office Management Specialist to support daily administrative operations. This role is responsible for managing billing processes, overseeing inventory tracking, and providing excellent customer service through handling phone orders. The ideal candidate will be dependable, proactive, and capable of managing multiple priorities in a fast‑paced office environment.

Key Responsibilities

Billing & Accounts Management

• Prepare, process, and maintain accurate customer invoices
• Ensure timely billing and follow up on outstanding accounts
• Reconcile billing discrepancies and maintain organized financial records
• Collaborate with accounting staff to support month‑end closing processes

Inventory Management

• Monitor and maintain inventory levels to ensure product availability
• Record incoming and outgoing inventory accurately
• Coordinate with warehouse and purchasing teams to manage stock replenishment
• Conduct periodic inventory audits and report discrepancies

Office Administration

• Oversee daily office operations to ensure efficiency and organization
• Maintain filing systems, office supplies, and administrative procedures
• Assist with general clerical duties such as data entry, document preparation, and record keeping
• Support internal team communication and coordination

Customer Service & Phone Orders

• Answer and manage incoming phone calls in a professional manner
• Accurately take and process customer orders over the phone
• Provide product information, pricing, and order status updates
• Resolve customer inquiries and escalate issues when necessary

Qualifications

• Prior experience in billing, office management, or administrative roles preferred
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Proficiency in Microsoft Office (Excel, Word, Outlook) and accounting or inventory software
• Attention to detail and accuracy in data entry and recordkeeping

Preferred Skills

• Experience in food distribution or wholesale industry
• Familiarity with inventory management systems
• Basic accounting knowledge

Work Environment

• Office setting within a distribution/warehouse environment
• Regular interaction with customers, suppliers, and internal staff

Compensation & Benefits

• Competitive pay based on experience
• Opportunities for growth within the company