Billing and Customer Service Specialist

Horsham Water & Sewer Authority; Horsham (PA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Horsham Water & Sewer Authority in Horsham, PA is seeking a Billing and Customer Service Specialist to deliver excellent service to customers and handle administrative duties, including preparing and processing all customer billings.

Requirements include a high school diploma, 2 years in customer service or billing, PA driver’s license, and willingness to undergo a background check. Accounting and utility industry experience are preferred.

Qualifications

• Minimum 2 years of experience in customer service, billing and/or collections.
• Accounting experience desirable.
• Utility industry experience preferred.
• Valid PA Driver's License.

Responsibilities

• Deliver exceptional service to customers.
• Prepare and process all customer billings.
• Perform administration duties as part of the team.

Skills

Customer service

Billing

Collections

Education

High School Diploma or equivalent

Job description

The Horsham Water & Sewer Authority is accepting applications for the position of Billing and Customer Service Specialist.

Job Description

This employee is responsible for delivering exceptional service to our customers, performing administration duties, including but not limited to preparing and processing all customer billings.

This person will become an essential part of our team, contributing, and participating in many aspects of our organization.

Requirements

High School Diploma or equivalent required, minimum of 2 years of experience in customer service, billing and/or collections. Accounting experience desirable. Utility industry experience is preferred. Valid PA Driver's License. Willing to submit to a criminal background check.

Compensation/Benefits

The selected candidate will receive a competitive hourly rate and a comprehensive, robust benefit package.

Company Overview

Horsham Water & Sewer Authority is a municipal Authority whose mission is to provide the community with the highest standard of drinking & wastewater services. We strive to protect public health & the environment while also providing excellent service.