Billing and Collection Specialist

React Health; Dublin (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented Billing and Collection Specialist to join their dynamic Finance team. This full-time role involves generating invoices, processing credit memos, and supporting collection efforts in a fast-paced environment. Ideal candidates will have a strong background in billing software and excellent organizational skills. Join a company committed to quality and innovation in the medical equipment sector, where your contributions will directly impact patient care and organizational efficiency. If you're ready to make a difference, this is the opportunity for you!

Qualifications

• At least 2 years of experience in billing or a similar role.
• Proficient in Microsoft Office Suite and billing software.
• Strong organizational and communication skills.

Responsibilities

• Process and submit billing via multiple customer billing platforms.
• Support Accounts Receivable in collection efforts.
• Ensure compliance with departmental guidelines.

Skills

Billing Software

Microsoft Office Suite

Organizational Skills

Communication Skills

Attention to Detail

Education

Two-year college degree in business, accounting, or finance

Tools

Billing Platforms

Job description

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POSITION: Billing and Collection Specialist

FULL-TIME/PART-TIME: Full Time

LOCATION: Ohio

React Health is a fast paced, growth oriented, manufacturer and distributor of medical equipment serving the respiratory, sleep and cardiology patients, caregivers, physicians, and providers. React Health sells and supports its product and services in the acute-care, non-acute and home medical equipment markets. React Health has built a model that combines manufacturing and distribution of products and services to meet the challenges of the undiagnosed as well as those needing therapies after diagnosis in the sleep and respiratory population.

General Summary

The Billing and Collection Specialist, a member of the Finance team, is a key position responsible for ensuring accurate and timely invoicing, credit memo processing and supporting Accounts Receivable team on the collection efforts on customer balances. This role primarily involves generating invoices and credit memos (processing returns) and actively assist in the collection of outstanding payments. Depending on organization priorities and team workload, this role may also occasionally support Accounts Payable activities (including but not limited to processing purchase orders, invoices and supporting payment processing). This position requires a highly detailed and reliable person who is team oriented and can maintain a high level of confidentiality along with a thorough understanding of billing software and processes.

Qualifications

• At least 2 years of experience in this role or similar role
• Excellent computer and software skills
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Strong organizational, communication, and relationship-building skills.
• Ability to prioritize while meeting all deadlines and demonstrating a high level of reliability and efficiency
• Ability to work in a very fast-paced environment and adapt to changes
  
  

Preferred Education

• Two-year college degree from an accredited college or university, preferably in business, accounting or finance.
  
  

Preferred Experience

• Excellent attention to detail and project management skills.
• Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people.
  
  

Physical Demands

• Requires normal visual acuity and hearing.
• Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives.
• Required to sit and use their hands and fingers to handle or feel and manipulate keys on a keyboard.
• Additional skills may be required to perform additional task(s) specific to work location, department or line of business.
  
  

Working Conditions

• Predominantly operates in an office environment. Some work (less than 5%) requires moving and lifting of heavy networking equipment.
  
  

Duties And Essential Functions

Each Employee consistently demonstrates the following essential functions:

• Process and submit billing via multiple customer billing platforms.
• Review billing according to customer-driven guidelines and expectations
• Process credit memos for returns and allowances following the company’s guidelines and approval process
• Support AR in collection efforts by sending regular customer statements, payment reminders and past due notices
• Process credit card payments on as needed basis
• Communicate effectively and professionally with staff and customers
• Responsible to read and interpret documents such as invoices, contracts, edits, etc.
• Ability to simultaneously address multiple complex problems
• Ability to multitask without loss of efficiency or accuracy
• Capable to meet time sensitive deadlines in a daily and mothy basis
• Attends and participates in departmental meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence
• Ensures all department compliance guidelines are met
• Attends all meetings, in-services training, or continuing education as delegated by the supervisor
• Provides customer focused interactions
• Performs all duties necessary for the department as per department policies and procedures
• Performs other duties and responsibilities as delegated by the supervisor within the scope of practice and the responsibilities in the department
  
  

Reasonable accommodations may be made to accommodate individuals with disabilities to perform the basic functions of the position without compromising client care. React Health is an Equal Opportunity/Affirmative Action Employer and is committed to providing a drug-free workplace. We are an Equal-Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Medical Equipment Manufacturing

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