Billing Analytics & Process Optimization Analyst

Akumin®; Lincoln (NE); Hybrid; USD 60,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Flexible scheduling

Medical, dental, and vision insurance

HSA accounts with employer

401(k) with employer match

Paid holidays

Defined PTO and sick time

Job summary

Akumin is seeking a Billing Operations Analyst in a hybrid role to optimize data-driven billing processes across wholesale operations. You will ensure invoices align with contracts, maintain data integrity, and support leadership with dashboards and reports.

The role emphasizes analytics, accuracy, and cross-functional collaboration with operations, sales, and contract teams to resolve billing discrepancies and drive process improvements.

Qualifications

• High School Diploma or equivalent experience.
• 1–4 years of experience in medical billing, accounts receivables, revenue cycle, or healthcare financial operations.
• Strong analytical skills with the ability to interpret financial data, billing reports, CPT/HCPCS codes, and contract terms.
• Proficiency in Microsoft Excel (pivot tables, VLOOKUPs) and comfort with billing/ERP systems.
• Excellent attention to detail, accuracy in data entry, and ability to identify patterns or anomalies in large datasets.
• Strong communication and customer service skills, including the ability to handle escalated client inquiries professionally.
• Ability to calculate discounts, adjustments, percentages, and contract-based pricing.

Responsibilities

• Analyze billing, collections, and operational data to identify trends, discrepancies, and root causes of denials, short pays, and SLA-related issues.
• Audit wholesale invoices for accuracy (volume, modality, contract rates, CPT/HCPCS coding). Track SLA performance and quantify financial impact of misses.
• Support month-end close with data validation, reconciliation of payments, and variance analysis.
• Lead process improvement initiatives across Wholesale billing to reduce errors, shorten cycle times, and improve data quality.
• Audit billing inputs and outputs to ensure accuracy before submission to commercial clients; research and resolve discrepancies; support A/R follow-up.
• Partner with field operations, sales, and contract teams to validate service delivery and resolve disputes.

Skills

Analytical skills

Excel proficiency

Communication skills

Attention to detail

Billing/ERP systems familiarity

Education

High School Diploma

Associate's Degree or equivalent experience

Tools

Epic

Cerner

Billing software

Job description

Akumin is seeking a Billing Operations Analyst in a hybrid role to optimize data-driven billing processes across wholesale operations. You will ensure invoices align with contracts, maintain data integrity, and support leadership with dashboards and reports.

The role emphasizes analytics, accuracy, and cross-functional collaboration with operations, sales, and contract teams to resolve billing discrepancies and drive process improvements.