Billing Analyst I - Direct Billing & Systems Support

Berkshire Hathaway Homestate Companies; Omaha (NE); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Retirement plan with employer match

Medical, Dental, Vision

Learning & Development program

Educational reimbursement

Parking

Parental leave

Employee Assistance program

Job summary

NICO National Indemnity Company in Omaha, NE is hiring for a billing operations role with a hybrid schedule after 6 months. You will resolve customer and system issues, collaborating with Underwriting, Client Services, Finance and Cancellations to optimize the direct bill process and test system changes.

The role requires a Bachelor degree in business or related field, basic math ability, and 1-2 years of related work experience.

Qualifications

• Bachelor degree in business or related field or equivalent.
• Ability to do basic math.
• 1-2 years related work experience.

Responsibilities

• Troubleshoot system and direct bill issues for daily operations.
• Analyze recurring customer issues and transactions to improve processes.
• Propose and implement changes to processes and system configurations to improve performance.
• Communicate decisions and system enhancements to agents and departments.

Skills

Basic math

1-2 years experience

Education

Bachelor degree in business or related field

Job description

NICO National Indemnity Company in Omaha, NE is hiring for a billing operations role with a hybrid schedule after 6 months. You will resolve customer and system issues, collaborating with Underwriting, Client Services, Finance and Cancellations to optimize the direct bill process and test system changes.

The role requires a Bachelor degree in business or related field, basic math ability, and 1-2 years of related work experience.