Billing Operations Analyst I - Hybrid, Data-Driven

Cornerstone Staffing, Inc – Loxo; Omaha (NE); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Cornerstone Staffing, Inc – Loxo is seeking a Billing Analyst I in Omaha to manage direct bill operations and resolve payment and system issues across departments. A bachelor’s degree and at least 1 year of professional experience are required, with strong analytical, problem‑solving, and communication skills.

Training is in person, after which the role becomes hybrid. You will analyze payment patterns, troubleshoot billing systems, and collaborate with Underwriting, Client Services, Finance,

Qualifications

• Bachelor’s degree is required
• Minimum of 1 year of professional work experience
• Strong analytical, problem‑solving, and communication skills
• Ability to work with billing systems, payment data, and multiple departments

Responsibilities

• Perform daily activities related to direct bill operations and resolve routine and complex customer and system issues.
• Analyze payment patterns and unusual transactions to identify billing, payment application, and plan‑design issues.
• Troubleshoot billing system issues and serve as a first‑level resource for internal departments and agents.
• Work with Underwriting, Client Services, Finance, Cancellations and Filings, and agents to resolve billing and policy questions.
• Evaluate billing processes and system performance and recommend improvements.
• Test system changes, analyze results, and recommend process, billing, and system enhancements.
• Help improve customer experience, payment collection, and overall billing operations.

Education

Bachelor’s degree

Job description

Cornerstone Staffing, Inc – Loxo is seeking a Billing Analyst I in Omaha to manage direct bill operations and resolve payment and system issues across departments. A bachelor’s degree and at least 1 year of professional experience are required, with strong analytical, problem‑solving, and communication skills.

Training is in person, after which the role becomes hybrid. You will analyze payment patterns, troubleshoot billing systems, and collaborate with Underwriting, Client Services, Finance,