Billing Analyst

LHH; Charlotte (NC); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work environment

Collaborative finance team

Job summary

LHH is seeking a Billing Analyst to join its finance team in a hybrid role. The position focuses on analyzing customer billing for commercial and enterprise accounts, resolving discrepancies, and ensuring revenue accuracy across multiple departments.

Ideal candidates will have telecom billing experience, advanced Excel skills, and the ability to manage multiple priorities in a fast-paced environment. This role offers exposure to large-scale billing operations and ongoing process improvements.

Qualifications

• 3+ years of billing/revenue/AR experience.
• Telecommunications industry experience required.
• Strong Excel skills with pivot tables and lookups.
• Experience with ERP/CRM or telecom billing platforms preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and communication skills.

Responsibilities

• Manage and analyze customer billing for commercial and enterprise accounts.
• Review invoices for accuracy and resolve billing discrepancies.
• Process billing adjustments, credits, and account corrections.
• Research customer inquiries and collaborate with internal teams to resolve issues.
• Support revenue reporting, account reconciliations, and month-end activities.
• Validate contract and order information to ensure proper billing setup.
• Monitor billing trends and identify opportunities for process improvements.
• Maintain data integrity within billing and financial systems.
• Assist with special projects and reporting initiatives as needed.

Skills

Billing analysis

Advanced Excel

Time management

Communication

Analytical thinking

Tools

ERP systems

CRM platforms

Telecom billing platforms

Job description

Our client, a growing and well-established telecommunications organization, is seeking a Billing Analyst to join its finance team. This role is ideal for someone with telecom billing experience who enjoys working with large volumes of data, investigating billing discrepancies, supporting revenue accuracy, and partnering across multiple departments. Telecom industry experience is required.

Responsibilities

• Manage and analyze customer billing for commercial and enterprise accounts.
• Review invoices for accuracy and resolve billing discrepancies.
• Process billing adjustments, credits, and account corrections.
• Research customer inquiries and collaborate with internal teams to resolve issues.
• Support revenue reporting, account reconciliations, and month-end activities.
• Validate contract and order information to ensure proper billing setup.
• Monitor billing trends and identify opportunities for process improvements.
• Maintain data integrity within billing and financial systems.
• Assist with special projects and reporting initiatives as needed.

Qualifications

• 3+ years of billing, revenue, accounts receivable, or billing analyst experience.
• Telecommunications industry experience is required.
• Strong understanding of enterprise invoicing, billing adjustments, and revenue processes.
• Experience researching and resolving billing discrepancies.
• Advanced Excel skills, including pivot tables and lookups.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical, organizational, and communication skills.
• Experience with ERP, CRM, or telecom billing platforms is highly preferred.

What You'll Enjoy

• Hybrid work environment (3/2)
• Opportunity to work with a collaborative finance team
• Exposure to large-scale billing operations and process improvements
• Stable organization with continued growth in the telecommunications industry