Billing & Administrative Specialist — Healthcare

St. Louis JCC; St. Louis (MO); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

St. Louis JCC is seeking a Billing Specialist and Administrative Assistant for the Adult Day Center in St. Louis, MO. The role handles Medicaid, DMH, VA, and private-pay billing, ensuring timely submission, payer eligibility checks, and accurate recordkeeping.

The position provides administrative support to the program, collaborates with the Accounting Department and staff, and maintains confidentiality of financial information, while meeting billing deadlines and customer service standards.

Qualifications

• High school diploma or GED required; college coursework or a degree in accounting, business administration, healthcare administration, or a related field preferred.
• Prior accounts receivable or billing experience required.
• Experience billing Medicaid, DMH, VA, or similar government-funded programs strongly preferred.
• Experience managing private pay accounts, resolving billing discrepancies, and following up on outstanding balances preferred.
• Understanding of billing processes, payment reconciliation, accounts receivable aging, and financial recordkeeping.
• Strong customer service and written and verbal communication skills.

Responsabilités

• Prepare, review, and submit accurate and timely claims and invoices to Medicaid, DMH, VA, and private pay accounts.
• Coordinate billing for other program funding sources and services, as applicable.
• Verify participant billing information, payer eligibility, service authorizations, and applicable rates before submitting billing.
• Reconcile participant attendance and service records with claims and invoices to ensure services are billed accurately.
• Monitor authorization dates and service limits; coordinate with program staff and funding agencies to address missing or expiring authorizations.
• Track submitted claims, payments, adjustments, denials, and outstanding balances; coordinate payment posting and account reconciliation.
• Research and resolve rejected or denied claims, underpayments, and other billing discrepancies.
• Review accounts receivable aging reports and follow up on unpaid claims and overdue accounts.
• Manage private pay accounts, including account setup, invoices, statements, payment tracking, billing inquiries, and past-due follow-up.
• Coordinate payment arrangements and account adjustments with authorized staff in accordance with organizational policies.
• Prepare deposits and supporting documentation following Accounting Department procedures.
• Prepare monthly billing, collections, and outstanding balance reports for the program director and Accounting Department.
• Maintain organized billing records and supporting documentation for reconciliations, audits, and funder reviews.
• Protect confidential participant and financial information in accordance with organizational policies and applicable requirements.

Connaissances

Attention to detail

Customer service

Communication

Microsoft Office

Excel

Independent work

Formation

High school diploma or GED

Accounting-related coursework

Outils

Microsoft Office

Billing systems

Description du poste

St. Louis JCC is seeking a Billing Specialist and Administrative Assistant for the Adult Day Center in St. Louis, MO. The role handles Medicaid, DMH, VA, and private-pay billing, ensuring timely submission, payer eligibility checks, and accurate recordkeeping.

The position provides administrative support to the program, collaborates with the Accounting Department and staff, and maintains confidentiality of financial information, while meeting billing deadlines and customer service standards.