Billing Admin Support

AWCT; Missouri; On-site; USD 35,000 - 52,000; Full time

Job summary

AWCT, based in Missouri, seeks an administrative professional to support office operations, manage reports, documentation, and billing, and serve as a contact for internal teams, customers, and vendors.

You will track vehicle movements with Operations, verify service codes in VIPS for accurate billing, maintain spreadsheets, and assist with production and customer support while upholding confidentiality and professionalism.

Qualifications

• High school diploma or GED required.
• 2+ years administrative experience.
• Strong communication and customer service skills.
• Intermediate computer skills (Microsoft Office).
• Ability to perform accurate data entry, reporting, and calculations.
• Strong attention to detail, organization, and problem-solving skills.
• Ability to manage multiple tasks and meet deadlines.
• Ability to maintain confidentiality and professionalism.
• Reliable attendance.

Responsibilities

• Provide administrative support to management including reports, documentation, and special projects.
• Communicate daily with Operations to track vehicle movements.
• Verify service code validity in VIPS to ensure accurate client billing.
• Review and resolve service code errors from daily vehicle movement.
• Work with Billing Specialist to confirm all services are billed accurately.
• Monitor and update tracking systems and spreadsheets.
• Assist with production, operational, and customer support activities.
• Maintain professionalism, confidentiality, and positive working relationships.
• Adapt to changing priorities and perform other duties as assigned.

Skills

Communication

Customer Service

Data Entry

Attention to Detail

Organization

Problem Solving

Multi-tasking

Confidentiality

Education

High School Diploma or GED

Associate's degree in accounting

Tools

Microsoft Office

VIPS inventory system

Job description

Purpose

Maintains and supports office operations by ensuring accurate documentation, reporting, billing and inventory movement processes. Provides administrative support to facility leadership and serves as a point of contact for internal teams, customers, and vendors.

AWCT is family-owned and operated. Our vision: We are the premier provider of finished vehicle logistics in the United States. Our mission: We take pride in delivering safe, efficient, and high-quality service for every customer vehicle. Our values: We respect each person's preferences and perspectives. This position ensures consistent alignment with AWCT's vision, mission, and values.

Essential Duties

• Provide administrative support to management which includes reports, documentation, and special projects.
• Communicate daily with Operations to track and understand physical vehicle movements.
• Verify service code validity in VIPS (internal inventory system) to ensure accurate client billing.
• Review and resolve service code errors from daily vehicle movement.
• Work with the local Billing Specialist to confirm all services are billed accurately.
• Monitor and update tracking systems and spreadsheets.
• Assist with production, operational, and customer support activities as directed.
• Maintain professionalism, confidentiality, and positive working relationships.
• Adapt to changing priorities and perform other duties as assigned.

Minimum Education and Experience Requirements

• High School Diploma or GED
• 2+ years of administrative experience
• Strong communication and customer service skills
• Intermediate computer skills (Microsoft Office)
• Ability to perform accurate data entry, reporting, and calculations
• Strong attention to detail, organization, and problem-solving skills
• Ability to manage multiple tasks and meet deadlines
• Ability to maintain confidentiality and professionalism
• Reliable attendance

Preferred Qualifications:

• Administrative experience in a Transportation/Logistics environment strongly preferred.
• Experience working with internal inventory systems
• Associate's degree in accounting or related field

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this position.

Equal Employment Opportunity

AWCT is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, disability, or any other protected class with respect to employment opportunities.