Billing & Accounting Specialist - Public Sector

Boston Water & Sewer Commission; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Boston Water & Sewer Commission in Boston, MA, seeks a finance professional to support the Finance department with accounting, budgeting, accounts payable and receivable, and related duties.

The role handles meter reading adjustments, lien processes, refunds, and cash handling; requires basic accounting knowledge, strong organizational and customer service skills, and proficiency with standard office software.

Qualifications

• High School Diploma or equivalent required.
• Associate’s Degree in Accounting or related field preferred.
• 1–2 years of experience in Customer Service or Accounting, preferably in the public sector.

Responsibilities

• Review meter reading reports, analyze consumption trends, and calculate adjustments.
• Research disputed account matters and notify customers of adjustments.
• Process lien applications and schedule readings with customers.
• Coordinate investigations with revenue protection; file Lien Certificates.
• Handle refunds, transfers and payment applications; respond to customer inquiries.

Skills

Accounting

Customer Service

General Journal entries

Spreadsheets

Data entry

Education

High School Diploma

Associate’s Degree in Accounting

Tools

Accounting software

Spreadsheet software

Database software

Job description

Boston Water & Sewer Commission in Boston, MA, seeks a finance professional to support the Finance department with accounting, budgeting, accounts payable and receivable, and related duties.

The role handles meter reading adjustments, lien processes, refunds, and cash handling; requires basic accounting knowledge, strong organizational and customer service skills, and proficiency with standard office software.