Billing & Account Support Specialist

Virgin-Islands-Water-; Christiansted (United States Virgin Islands); On-site; USD 35,000 - 48,000; Full time

Job summary

Virgin Islands Water is seeking a Customer Account Clerk to handle billing adjustments, deposits, and balance transfers. The role includes documenting changes and supporting frontline cashiers and audit staff.

The ideal candidate will have strong math, clerical, and communication skills, with experience in customer-facing roles. This position is on site in the United States Virgin Islands and involves standard office duties.

Qualifications

• High school diploma or equivalent and three years of progressive clerical experience.
• Minimum of one year of public contact work.

Responsibilities

• Adjusts bills, corrects erroneous billings, applies deposits or transfers balances.
• Maintains daily log of customer adjustments; assists cashiers and others.
• Researches or reviews files and ledgers to clarify customer billing or balances.
• Computes bills and provides written explanations; operates office machines.
• Assists with billing machine and related duties.

Skills

Typing 30 wpm

Public interaction

Office equipment operation

Education

High school diploma

Job description

Virgin Islands Water is seeking a Customer Account Clerk to handle billing adjustments, deposits, and balance transfers. The role includes documenting changes and supporting frontline cashiers and audit staff.

The ideal candidate will have strong math, clerical, and communication skills, with experience in customer-facing roles. This position is on site in the United States Virgin Islands and involves standard office duties.