Biller/Title clerk/ Admin. Assistant

Mangino Chevrolet, INC.; City of Amsterdam, Northern (NY, KY); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance – multiple options

Dental insurance

Vision insurance

401k retirement

Paid sickleave

Life Insurance

Long-term Disability Insurance

Optional Aflac Supplemental Insurance

Job summary

Mangino Chevrolet, INC. is seeking detail-oriented professionals to support our dealership operations in Upstate NY. The role involves clerical duties, paperwork processing for registrations and titles, and strong customer service to ensure a smooth car-buying experience.

The position emphasizes accuracy, CRM/office software proficiency, and teamwork in a fast-paced environment. We offer comprehensive benefits and a collaborative workplace culture within a family-owned business.

Qualifications

• Active listening to understand client needs and questions.
• Reading and interpreting work-related documents accurately.
• Effective speaking to convey information to customers and colleagues.
• Clear writing for internal forms and customer communications.
• Efficient management of materials and resources in a busy office.
• Strong time management to handle multiple tasks.
• Providing high-quality customer service at all times.

Responsibilities

• Assisting with preparation of deals for delivery.
• Preparing paperwork for processing registrations and titles with DMV.
• Following up on missing or incorrect titles and liens.
• Processing wholesale and dealer-trade paperwork.
• Splitting the previous day deals and preparing contracts for banks.
• Preparing DMV forms for submission to the title clerk.
• Preparing trade-in jackets and paying off liens.
• Reconcile floor plan balances and schedule discrepancies.
• Answering phones and directing callers to the right person.
• Greeting visitors and handling inquiries.
• Completing forms per company procedures and copying documents.
• Using email and CRM to coordinate information flow.
• Operating office equipment and maintaining databases.
• Proficient use of MS Word, Excel, Outlook.

Skills

Active Listening

Reading Comprehension

Speaking

Writing

Management of Material Resources

Time Management

Customer and Personal Service

Tools

CRM software

Microsoft Outlook

Microsoft Excel

Microsoft Word

NYS DMV MV50 system

Job description

Do you have strong communication skills, are great with people, and have a strong work ethic? We may have the ideal job opportunity for you! Mangino Chevrolet is a well-respected, family-owned business in the Upstate NY area serving customers in New York, Vermont, and Massachusetts for over 20 years! Our thriving dealership is looking for talented, detail-oriented, and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is a fantastic opportunity for you to take the next step in your automotive career.

Pay $19 - $22 depending on experience and job performance.

Benefits

• Health insurance – multiple options
• Dental insurance
• Vision insurance
• 401k retirement
• Paid sickleave.
• Life Insurance
• Long-term Disability Insurance
• Optional Aflac Supplemental Insurance

Tasks:

• Assisting with:

1. preparation of deals for delivery
2. Preparing paperwork for processing registrations and titles with DMV
3. Following up on missing or incorrect titles and liens
4. Processing wholesale and dealer-trade paperwork

• Assisting with

1. Splitting the previous day deals.
2. Prepare, copy, and submit contract to banks for timely payment.
3. Prepare and copy DMV forms for submission to the title clerk.
4. Prepare trade-in jackets and pay off any liens, add units to verify.

• Reconcile the floor plan statement to schedule balances.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
• Complete forms in accordance with company procedures.
• Make copies of correspondence or other printed material.
• Provide services to customers, such as order placement or account information.
• Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
• Use computers for various applications, such as database management or word processing.
• Create, maintain, and enter information into databases.
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
• Contact managementsoftware.
• Customer relationship management (CRM) software
• Verify NYS MV50 system.
• Microsoft Outlook knowledge
• Web browser software
• Intermediate use of Microsoft Excel
• Proficientin Microsoft Word

Skills & Knowledge

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Speaking - Talking to others to convey information effectively.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Time Management - Managing one's own time.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services.