Bilingual Workforce Development Case Manager

Food He.ro; Chicago (IL); Presencial; USD 36.000 - 44.000; Jornada completa

Descripción de la vacante

Food Hero in Chicago seeks a dedicated case manager to support job seekers in hospitality and food production. You will conduct bilingual intakes, develop service plans, and maintain progress records to help participants reach employment milestones.

This full-time, in-person role requires organizing strong client support across two Chicago locations, coordinating with community resources, and guiding participants through job placement and retention processes.

Formación

• At least 3 years of related experience in case management or workforce development.
• Proficiency in spoken and written English and Spanish.
• Strong organization, documentation, and digital skills including spreadsheets.
• Ability to travel locally and work in person at Chicago locations.

Responsabilidades

• Conduct participant orientations and intakes in English and Spanish; document goals and eligibility.
• Develop individualized service plans with milestones for training and employment.
• Maintain regular contact with participants; document case notes and referrals accurately.
• Manage caseloads and coordinate with staff to address barriers to progress.
• Collaborate with employers and prepare participants for interviews and placement.

Conocimientos

Bilingual English/Spanish

Case management

Workforce development

Documentation

Spreadsheets

Herramientas

Spreadsheets

Participant databases

Descripción del empleo

Food Hero in Chicago seeks a dedicated case manager to support job seekers in hospitality and food production. You will conduct bilingual intakes, develop service plans, and maintain progress records to help participants reach employment milestones.

This full-time, in-person role requires organizing strong client support across two Chicago locations, coordinating with community resources, and guiding participants through job placement and retention processes.