Bilingual Culinary Case Manager - Part-Time, 401(k) Eligible

Charity Cultural Services Center; San Francisco (CA); On-site; USD 30,000 - 47,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Opportunity for advancement

Job summary

Charity Cultural Services Center seeks a dedicated Case Manager to guide participants through intake, case management, class supervision, and post-graduation follow-up within its culinary training program.

You will balance direct client service with administrative tasks, coordinating data entry, reports, and program logistics in a fast-paced environment. Evening events may be required as needed.

Qualifications

• Experience in case management, social services, workforce development or a related field
• Strong organizational skills and ability to manage multiple responsibilities simultaneously
• Comfortable with data entry and maintaining accurate records
• Excellent interpersonal and communication skills; comfortable engaging both clients and community partners
• Bilingual (English/Chinese) strongly preferred
• Ability to work occasional evenings for special events
• Experience in or familiarity with culinary/food service settings a plus, but not required

Responsibilities

• Conduct intake and needs assessments for prospective program participants
• Maintain ongoing case notes documenting client progress, challenges, and services provided
• Enter and maintain accurate client data in program databases/case management systems
• Collect pay stubs and employment verification from program graduates for outcome tracking
• Provide client information and data for internal and funder-required reports
• Respond to inquiries about the program via phone, email, and in person
• Conduct community outreach to promote the program and recruit eligible participants
• Receive and assist walk-in/drop-in clients and incoming calls
• Represent the program at community events, partner meetings, and informational sessions as needed
• Supervise the cooking and bartending classes, ensuring a safe and supportive learning environment
• Print and organize curriculum materials for classes
• Order and maintain supplies and materials needed for classes and program operations
• Assist with special culinary events, which may occasionally require evening or after-hours availability

Skills

Case management

Social services

Workforce development

Organizational skills

Data entry

Record keeping

Interpersonal skills

Bilingual

Evenings availability

Culinary familiarity

Job description

Charity Cultural Services Center seeks a dedicated Case Manager to guide participants through intake, case management, class supervision, and post-graduation follow-up within its culinary training program.

You will balance direct client service with administrative tasks, coordinating data entry, reports, and program logistics in a fast-paced environment. Evening events may be required as needed.