Bilingual Workers' Comp Claims Specialist

Taleo; Columbus (OH); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Bilingual supplement

Job summary

The Ohio Bureau of Workers' Compensation invites applications for a Bilingual (Spanish/English) Workers' Compensation Claims Assistant in Columbus. The role supports Spanish-speaking customers, adjudicates system work lists, and processes claims with attention to detail.

This full-time position offers a competitive hourly wage of $23.65, a bilingual supplement, and benefits. It requires strong documentation skills, customer service experience, and the ability to communicate effectively in

Qualifications

• 2 courses or 6 months experience in English composition or grammar AND 2 courses or 6 months experience in accounting, bookkeeping or general math AND 2 courses or 6 months experience in communication or public speaking or 6 months experience in a position involving receiving & responding to public inquiries or complaints or involving contact with injured workers, employers, legislators, providers or their representatives & public AND successful completion of one typing course or demonstrate ability to type 35 words per minute.

Responsibilities

• Adjudicating system to monitor claims work list & manage caseload of Percentage of Permanent Partial applications
• Determine if waiting period has lapsed from date of injury in Medical Only claim or date of last compensation in lost time claims
• Processes C92/C92A applications (e.g. mails applications received to employers &/or reps, reviews applications & Workers’ Compensation Claims Management System (Claims Management System) to ensure timely filing
• Requests medical documentation & wage information from (e.g. MCOs, SI Employers, IWs, Employers) as appropriate
• Generates Tentative Orders on Claims Management System for all state fund and SI claims by entering required data into computer form (e.g. percentage of permanent partial, additional conditions)
• Provides support with communication for Spanish-speaking customers.

Skills

Claims Examination

Basic Documentation

Customer Service

Insurance

Attention to Detail

Time Management

Verbal Communication

Written Communication

Job description

The Ohio Bureau of Workers' Compensation invites applications for a Bilingual (Spanish/English) Workers' Compensation Claims Assistant in Columbus. The role supports Spanish-speaking customers, adjudicates system work lists, and processes claims with attention to detail.

This full-time position offers a competitive hourly wage of $23.65, a bilingual supplement, and benefits. It requires strong documentation skills, customer service experience, and the ability to communicate effectively in