Bilingual Wireless Sales Pro (English/Spanish)

Cricket Wireless Authorized Retailer; Wesley Chapel (FL); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Supplemental Insurance

Job summary

Blue Fig USA, an authorized Cricket Wireless retailer with corporate headquarters in Orlando, FL, seeks a customer-focused sales associate to assist customers, present products and services, and check stock. You will sell devices, accessories, and Cricket offerings while attending product training to stay current.

Meet sales goals, develop client relationships, and handle administrative tasks. The role requires a high school diploma, ability to work evenings/weekends/holidays, and loyalty to

Qualifications

• High school diploma or equivalent.
• Positive, can-do attitude, highly motivated, results-driven personality.
• Excellent customer service skills and the ability to understand and implement our sales process.
• Ability to function independently as well as be a team player.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to complete sales tasks and meet quotas.
• Must be able to work the varied hours of retail, including evenings, weekends, and holidays.

Responsibilities

• Assist customers by answering questions, presenting products and services, and checking stock availability.
• Sell devices, accessories, and Cricket offerings.
• Attend training on products/services to understand the product features, trends, or styles of the products/services.
• Meet sales goals by selling wireless products and services.
• Effectively present products and services to and develop relationships with potential clients.
• Handle all administrative aspects of the sale, including, but not limited to, completing customer contracts and warranties, accepting customer payments, and filing the completed orders.
• Stay updated with product knowledge, pricing plans, promotions, and service features through continuous learning and self-development.
• Know the market by keeping up with competitive offers and be able to provide market feedback to the Sales Manager regarding local competition and product/service needs.
• Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise.
• Consult with new and existing customers in order to determine their wireless service needs.
• Maintain the integrity of store operating procedures, including opening, closing, inventory, point of sale paperwork/record keeping, cash management, and maintaining store standards/appearance in merchandising, backroom, restroom, and work area.
• Handles all customer service issues in a timely and professional manner.
• Directly responsible for ensuring sales accuracy of daily cash drawer and sales accuracy with customers.
• Daily observations per Velocity.
• Any other assigned duties for store or market goals as outlined by the company leadership.

Skills

Customer service

Sales process

Team player

Communication

Multitasking

Quotas

Flexible hours

Education

High school diploma or equivalent

Job description

Blue Fig USA, an authorized Cricket Wireless retailer with corporate headquarters in Orlando, FL, seeks a customer-focused sales associate to assist customers, present products and services, and check stock. You will sell devices, accessories, and Cricket offerings while attending product training to stay current.

Meet sales goals, develop client relationships, and handle administrative tasks. The role requires a high school diploma, ability to work evenings/weekends/holidays, and loyalty to