Bilingual WIC Certifier: Impact in Community Health

Lincoln Avenue Medical Dental Clinic; Yakima (WA); Sur place; USD 39 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Profit sharing

403(b) retirement plan

Paid time off

Bilingual differential pay

Résumé du poste

Lincoln Avenue Medical-Dental Clinic in Yakima, WA is seeking a Bilingual WIC Certifier to inform and educate clients about the WIC program and eligibility. The role includes conducting assessments, performing point-of-care tests, and counseling on nutrition.

The position requires bilingual English/Spanish, strong communication, and the ability to manage multiple tasks. We offer 100% employer-paid health insurance, a 403(b) retirement plan, profit sharing, and generous PTO/holidays.

Qualifications

• High School Diploma or GED
• One year of customer service experience
• An Associate's degree may replace experience
• Reception experience preferred
• Nutrition education training or experience preferred
• Experience working with children and infants preferred
• WIC Certification required once training period is completed
• Bilingual (English/Spanish) required. Must demonstrate the ability to communicate at level 9
• This position is eligible for Bilingual Differential Compensation when an ALTA score of 9 is achieved.
• Effective verbal, written and listening communication skills
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to effectively interact with women, caregivers, infants, children and staff in a professional manner
• General knowledge in culturally appropriate practice
• Basic proficiency with Microsoft Office and Electronic Health Records

Responsabilités

• Inform and educate clients of the WIC program, policies, procedures, and objectives
• Educate clients on usage of WIC benefits
• Complete assessments to determine eligibility for the program, including income, nutrition needs, and client category. Complete certification per federal and state guidelines
• Perform point-of-care hemoglobin testing and anthropometric measurements to evaluate health and determine risk status. Interpret results per federal and state guidelines
• Assess client nutrition needs and provide referrals to the Dietitian for high-risk or special-need participants
• Make referrals for social services to internal and external agencies as needed
• Utilize knowledge of the nutritional needs of infants, children, prenatal and postpartum women, along with assessment information, to provide participant-centered recommendations and counseling on nutrition. Engage the participant to set goals to improve health outcomes. Consider the client’s interests, concerns, and the effectiveness of previous sessions
• Utilize knowledge of basic evidence-based breastfeeding techniques to educate clients on the benefits and basics of normal breastfeeding
• Assign and issue the WIC food package most appropriate to the participant’s category, risk, and personal preferences per federal and state guidelines
• Complete client charts and update participant information per state and Yakima Valley Farm Workers Clinic (YVFWC) policies
• Document nutrition assessment data, health history, diet assessment, care plans, and nutrition education provided
• Provide client-centered customer service and manage clinic flow, including answering phone calls and scheduling appointments
• Maintain awareness of community demographics, resources, and needs. Perform outreach activities as assigned
• Perform quality assurance procedures, including conducting inventory checks, peer chart reviews, and quality control checks on point-of-care machines
• Perform clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements
• Perform other duties as assigned

Connaissances

Bilingual English/Spanish

Customer service

Communication

Nutrition education

Culturally appropriate practice

Microsoft Office

Electronic Health Records

Formation

High School Diploma or GED

Associate degree may replace experience

Nutrition education training or experience preferred

Outils

Microsoft Office

Electronic Health Records

Description du poste

Lincoln Avenue Medical-Dental Clinic in Yakima, WA is seeking a Bilingual WIC Certifier to inform and educate clients about the WIC program and eligibility. The role includes conducting assessments, performing point-of-care tests, and counseling on nutrition.

The position requires bilingual English/Spanish, strong communication, and the ability to manage multiple tasks. We offer 100% employer-paid health insurance, a 403(b) retirement plan, profit sharing, and generous PTO/holidays.