Bilingual Virtual Medical Assistant

AOL Outsourcing; United States; Remote; CLP 35,329,000 - 58,881,000; Full time

Job summary

US Healthcare Practice is seeking a reliable Virtual Medical Assistant to join our team remotely. You will provide patient communication and phone support from a home office while coordinating with clinicians and front-desk staff.

Fluency in Spanish and English is required; experience with eClinicalWorks (eCW) is a plus. A dedicated workspace, computer with backup, and a stable internet connection are essential. Schedule aligns with Central Time (CT) for US operations.

Qualifications

• Fluent in Spanish and English.
• Experience with eClinicalWorks (eCW) preferred.
• Dedicated, quiet workspace and reliable tech setup required.

Responsibilities

• Provide excellent customer service and phone support.
• Handle high-volume inbound calls.
• Manage eCW inbox and fax workflows.

Skills

Bilingual Spanish/English

Tools

eClinicalWorks (eCW)

Job description

US Healthcare Practice is looking for a reliable and professional Virtual Medical Assistant to join our team remotely.

Location: Work from home

Schedule: Central Time (CT)

Key Responsibilities:

• Provide excellent customer service and phone support
• Handle high-volume inbound calls
• Manage eCW (eClinicalWorks) inbox and fax workflows

Requirements:

• Fluent in Spanish and English
• Experience with eClinicalWorks (eCW) preferred
• Dedicated, quiet workspace
• Computer or laptop (with backup)
• Reliable internet connection (with backup)
• Backup plan for power outages

If you’re organized, dependable, and experienced in a healthcare setting, we’d love to hear from you