Bilingual Universal Banker — Customer Champion

American Bank & Trust; Rock Island (IL); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Bilingual bonus

Job summary

American Bank & Trust is seeking an entry-level Universal Banker at the Hilltop Branch in Rock Island, IL. This full-time role focuses on greeting customers, processing deposits and withdrawals, and helping clients open accounts.

The ideal candidate demonstrates strong communication, reliable service, and cash handling ability. Bilingual English/Spanish speakers receive a small hourly premium, reflecting the bank's commitment to serving a diverse community.

Qualifications

• HS diploma or equivalent required.
• 1+ years of customer service experience required.
• Cash handling and transactional experience preferred.

Responsibilities

• Welcome customers and provide exceptional service.
• Process deposits, withdrawals, and transactions accurately.
• Open new accounts and help customers find banking solutions.
• Build relationships and connect customers with products and services that fit their needs.
• Answer questions, solve problems, and support branch operations.
• Balance your cash drawer and assist with vault balancing.
• Support teammates and help create a positive branch culture.
• Follow security procedures and maintain customer confidentiality.

Skills

Strong communication

Customer service

Attention to detail

Cash handling

Team player

Education

High School Diploma or recognized equivalent

Job description

American Bank & Trust is seeking an entry-level Universal Banker at the Hilltop Branch in Rock Island, IL. This full-time role focuses on greeting customers, processing deposits and withdrawals, and helping clients open accounts.

The ideal candidate demonstrates strong communication, reliable service, and cash handling ability. Bilingual English/Spanish speakers receive a small hourly premium, reflecting the bank's commitment to serving a diverse community.